Technical Support Engineer

SAJ; Córdoba; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading renewable energy company in Córdoba is seeking a Technical Support Engineer to provide advanced troubleshooting and support for solar energy solutions. The ideal candidate will have a Bachelor's degree in Engineering and experience in technical support within the renewable energy sector. Proficiency in Spanish and English is required. This role involves collaborating across departments and delivering training sessions.

Formación

• Bachelor’s degree in Electronic Engineering, Electrical Engineering, or related field.
• Strong technical knowledge of C&I inverters and battery storage systems.
• Proven experience in technical support or system commissioning.

Responsabilidades

• Provide advanced technical support to customers and installers.
• Support sales and project teams with technical expertise.
• Create and maintain technical documentation for products.
• Deliver technical training and workshops.

Conocimientos

Technical support

Problem-solving

Project engineering

Communication

Educación

Bachelor's degree in Electronic Engineering or related field

Descripción del empleo

Responsibilities

• 1. Technical Support & Troubleshooting
  • Provide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions.
  • Diagnose and resolve complex technical issues related to system design, installation, commissioning, and operation.
• 2. Project & Customer Support
  • Support sales and project teams with technical expertise during pre-sales, project execution, and after-sales phases.
  • Liaise closely with service, repair, and R&D departments to ensure efficient issue resolution and continuous improvement.
• 3. Documentation & Process Development
  • Create and maintain technical documentation, commissioning guidelines, and troubleshooting manuals for Residential and C&I products.
  • Contribute to the development and optimization of technical support processes to improve customer experience and efficiency.
• 4. Training & Events
  • Deliver technical training and workshops for installers, partners, and customers.
  • Represent the company at trade fairs, exhibitions, and customer events, showcasing technical expertise.

Qualifications

• Bachelor’s degree in Electronic Engineering, Electrical Engineering, Renewable Energy, or a related field; direct experience in the solar PV and / or energy storage industry is highly preferred.
• Strong technical knowledge of C’I inverters, battery storage systems, and grid connection requirements.
• Proven experience in technical support, project engineering, or system commissioning within the renewable energy sector.
• Solution-oriented mindset with strong analytical and problem-solving skills.
• Experience collaborating across departments (sales, service, R&D) and managing technical escalations.
• Ability to work independently and as part of an international team.
• Excellent communication skills; professional proficiency in Spanish and English is required. Knowledge of additional European languages is an advantage.