Technical Solutions Blockchain & Digital Assets

CaixaBank Tech; Madrid; Sur place; EUR 41 000 - 59 000; Plein temps

Avantages offerts par ce poste

Private healthcare

Group life insurance

Training, language courses

Recharge Days

Time Program

Flex Location

Charity leave

Stock purchase program

Equipment purchase options

Résumé du poste

Roche Diagnostics seeks a Network Technical Lead within the Digital Solutions Chapter of Post Market Quality to oversee the quality, safety, and performance of Roche’s digital health solutions post‑release.

You will lead cross‑functional investigations across cloud platforms and connected devices, coaching engineers, and influencing technical direction to strengthen product quality and patient safety.

Qualifications

• Degree in Computer Science, Software Engineering, IT, or related discipline.
• Extensive software engineering, architecture, or technical leadership experience.
• Experience leading through influence in matrix organisations.
• Strong background in cloud technologies, distributed systems, and DevOps.
• Passion for coaching engineers and developing people through mentorship.
• Excellent analytical and problem solving skills; strong communication with stakeholders.
• Fluent English, written and spoken.

Responsabilités

• Provide technical leadership for the investigation and resolution of complex customer complaints and product quality issues.
• Coordinate cross‑functional investigations with software engineers, product teams, quality experts, and global affiliates.
• Enable teams to make sound technical decisions while ensuring quality and regulatory compliance.
• Identify trends from field experience and feedback to drive proactive improvements in quality and safety.
• Partner with Engineers and Sub Chapter leads to improve engineering practices and ways of working.

Connaissances

Degree in Computer Science / Software

Software engineering

Technical leadership

Matrix leadership

Cloud technologies

DevOps practices

Stakeholder management

Communication skills

Analytical problem solving

Coaching / mentorship

Formation

Bachelor's degree in Computer Science / Software Engineering / Information Technology / related

Outils

Cloud platforms

Distributed systems

Description du poste

Network Technical Lead - Digital Health Solutions (IVD & MD)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

**The Position**
**Network Technical Lead - Digital Health Solutions (IVD & MD)**
Roche Diagnostics is a division of Roche. As a science‑driven company, we are constantly looking for talent to drive the next wave of healthcare breakthroughs. A key reason why many prospective employees join Roche and choose to stay with us is the calibre of the people who work here. From award‑winning scientists with pioneering inventions to top experts and professionals in various fields of study, we attract and retain some of the world’s most talented people. In our daily work, we’re committed to finding better ways to prevent, diagnose, and monitor disease.

As a Network Technical Lead within the Digital Solutions Chapter of Post Market Quality (PMQ), you will play a pivotal role in ensuring the quality, safety, and performance of Roche’s digital health solutions once they are in the hands of customers and patients.

Our chapter supports a broad portfolio of cloud platforms, mobile applications, connected medical devices, and digital ecosystems. Every day, we investigate complex product quality issues, customer complaints, and patient allegations, working closely with Development, Regulatory, Medical, and global affiliates to understand what happened, determine the technical root cause, and drive the right actions to continuously improve our products.

As the Network Technical Lead, you will provide technical leadership across this ecosystem. This is a matrix leadership position, where your success comes from influencing technical direction, facilitating cross‑functional collaboration, and enabling engineering teams to resolve the most challenging product quality investigations while continuously strengthening our technical capabilities and ways of working.

**The Opportunity**

• You provide technical leadership for the investigation and resolution of the most complex customer complaints, product quality issues, and patient allegations across Roche’s Digital Solutions portfolio.
• You coordinate cross‑functional investigations involving software engineers, product teams, quality experts, and global affiliates to ensure timely, evidence‑based root cause analysis.
• You enable teams to make sound technical decisions while ensuring compliance with quality and regulatory requirements.
• You identify trends emerging from field experience and customer feedback, driving proactive improvements that enhance product quality, reliability, and patient safety.
• You partner closely with Engineers and Sub Chapter leads to continuously improve engineering practices, investigation approaches, and ways of working across the Digital Solutions Chapter.

**Who You Are:**

• A degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
• Solid background in the healthcare industry (pharma, diagnostics, digital solutions for medical devices, in‑vitro devices) or another highly regulated domain.
• Extensive experience in software engineering, software architecture, or technical leadership within complex cloud‑based and distributed software environments.
• Demonstrated success leading through influence in matrix organizations, bringing together diverse stakeholders to achieve common technical goals.
• Strong technical background in modern software development, cloud technologies, distributed systems, DevOps practices, or digital health solutions.
• Passion for coaching engineers, building technical communities, and developing people through mentorship rather than formal line management.
• Excellent analytical and problem‑solving skills, with the ability to navigate ambiguity and make sound technical decisions in complex environments.
• Outstanding communication and stakeholder management skills, with the ability to influence at all organisational levels.
• Fluent in English, both written and spoken.

**What You Get:**

• Employment contract;
• Annual bonus payment based on your performance;
• Private healthcare (LuxMed packages) and group life insurance (UNUM);
• Training, language courses, and diversified career paths are available;
• Recharge Days (2 days off per quarter);
• Time Program (up to 3 months of leave to use for any purpose);
• Flex Location (possibility to perform our work from different places in the world for a certain period of time);
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice);
• Stock share purchase additions;
• Yearly sales of company equipment and many more!

**Compensation & Benefits**

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Warsaw. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Information about the compensation package for this position will be provided ahead of any interview.

**Who we are**

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact.