Technical Sales Support Specialist

-; Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading technology company in Madrid is seeking a Sales Support Specialist. In this role, you will prepare technical quotations, resolve customer technical inquiries, and collaborate with various teams to find best solutions for customers. Ideal candidates should have a degree in Engineering and experience in sales support. The position offers hybrid working conditions, alongside benefits like a lunch allowance and flexible work practices.

Servicios

Lunch Allowance

Home Office Flexibility

Learning & Training opportunities

Flexible Work Practices

Wellbeing Program

Formación

• 1 year of experience working as internal Sales Support.
• Ability to take ownership and commitment of orders and service process.
• Good communication skills, both written and spoken.

Responsabilidades

• Support sales organization by preparing quotations and technical descriptions.
• Resolve technical questions about frequency converters and PLCs.
• Participate in Sales Support team processes.

Conocimientos

Proactive approach

Sales Support experience

Adaptability

Excel knowledge

Office 365/Microsoft knowledge

Strong communication skills

Educación

Engineering/Higher Degree in Electricity or Electronics

Descripción del empleo

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Sales Supp. Specialist-Customer Support

Your Role and Responsibilities

In this position you will support the sales assigned organization (Division & Market) and customers throughout the proposal process by preparing quotations and technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area. Reporting to the Sales Support Manager and using your customer and technical skills, you will aid the by reacting to customer inquiries.

The work model for the role is #LI-hybrid.

This role is contributing to the Motion Drives Products in Spain.

You will be mainly accountable for:

• Giving a technical and commercial solution to customer needs
• Analyzing technical needs from customer perspective, looking internally for best solutions in product portfolio and creating a quotation
• Studying customer specifications and provide solutions and necessary documentation for projects.
• Participating in all Sales Support team process, supporting internally the team or other teams in some actions
• Resolving technical questions about frequency converters and PLCs. Collaborating with customers online and in person to help develop their applications.
• Having a good commitment to ensure that inquiries are resolved and providing assistance in any necessary escalation
• Working with the leaders and team to detect improvement areas in order to work in more efficient way and reduce manual tasks

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• An agile and proactive approach, with a demonstrated ability to take ownership and commitment of orders and service process
• ~1 year of experience working as internal Sales Support
• Engineering/Higher Degree in Electricity, Electronic or similar
• Good capacity to adapt to constant changes, different tasks and responsibilities
• Knowledge of Excel
• Knowledge of Office 365/Microsoft
• A collaborative, solution-focused approach, and strong written and spoken communication skills

Benefits

• Lunch Allowance / Cantine: Enjoy subsidized meals or cantine access depending on your location.
• Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options.
• Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.
• Flexible Work Practices: We get that life happens - we support a healthy balance between your professional and personal life.
• Wellbeing Program: From mental health support to wellness activities, we've got your back-mind and body.

More about us

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and around 110,000 employees worldwide. ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.com

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

Meet the moment. This is where progress never stops, teams push boundaries, and engineered to outrun the challenges ahead. Run What Runs the World.

#ABBCareers #RunwithABB #Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.