Technical Operations Coordinator

Air Apps; Madrid; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Apple hardware ecosystem for work

Annual Bonus

Top-tier Health and Life Insurance

Transportation Budget

Coverflex benefits package for meal/ok

Childcare support

Air Conference

Pension Fund

Urban Sports Club membership

Meals 100% free at the hub

Job summary

Air Apps is seeking an Operations Coordinator to drive day-to-day operations across teams. Based onsite at our Lisbon hub, you’ll coordinate tasks, track initiatives, manage Jira dashboards, and report progress to the CEO. Relocation support is available for the right candidate.

You will collaborate with cross-functional teams, organize documentation, dashboards, and workflows, and ensure timely follow-ups and clear status updates in a fast-paced environment.

Qualifications

• 2–4 years of experience in an operations, coordination, or administrative support role.
• Expert-level proficiency in Jira—creating dashboards, automations, custom fields, filters, and reporting tools.
• Excellent organizational, verbal and written communication skills; proactive, resourceful and detail-oriented.

Responsibilities

• Coordinate and monitor daily operational tasks.
• Support project execution by updating and managing task tracking systems—particularly Jira—with precision.
• Ensure timely follow-ups, task closures, and status updates.
• Organize and maintain documentation, dashboards, and workflows.
• Assist in preparing reports, dashboards, and presentations for internal stakeholders.
• Flag potential blockers or delays and communicate proactively to resolve issues.

Skills

Organizational skills

Strong communication

Proactive mindset

Tools

Jira

Job description

About Air Apps

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management—and change lives along the way.

The Role

As an Operations Coordinator, you will be instrumental in ensuring the seamless execution of day-to-day operations across teams. You will coordinate tasks, track initiatives, and help maintain momentum on multiple workstreams. This role requires exceptional Jira skills, keen attention to detail, and strong communication abilities. You will report directly to the CEO.

• This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.

Responsibilities

• Coordinate and monitor daily operational tasks.
• Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision.
• Ensure timely follow-ups, task closures, and status updates.
• Organize and maintain documentation, dashboards, and workflows.
• Assist in preparing reports, dashboards, and presentations for internal stakeholders.
• Flag potential blockers or delays and communicate proactively to resolve issues.
• Identify opportunities to streamline operations or improve coordination processes.
  

Requirements

• Around 2–4 years of experience in an operations, coordination, or administrative support role.
• Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools.
• Strong organizational skills with the ability to manage multiple moving parts across different teams.
• Excellent verbal and written communication skills.
• Proactive, resourceful, and detail-oriented mindset with a team-first attitude.
  

What benefits are we offering?

• Apple hardware ecosystem for work.
• Annual Bonus
• Top-tier Health and Life Insurance for peace of mind.
• Transportation Budget to support your commute needs.
• Coverflex benefits package for meal allowances, well-being, and more.
• Childcare support.
• Air Conference - an opportunity to meet the team, collaborate, and grow together.
• Pension Fund to support your long-term financial planning.
• Urban Sports Club membership to keep you active.
• Meals 100% free at the hub.
  

Diversity & Inclusion

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

Application Disclaimer

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.