Technical Customer Support Specialist – Renewable Energy – Italian & English – Barcelona
Foundever
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Benefits offered by this job
Job summary
Qualifications
- Basic understanding of mathematical concepts and graphical data representation.
- No previous customer service experience required – technical knowledge is crucial.
Responsibilities
- Provide technical customer support for customers in Italian and English.
- Assist with PV systems and solar technology.
- Help customers optimize their renewable energy systems.
Skills
Education
Job description
⚡ Passionate about renewable energy and technology? Ready to support innovative energy solutions in a fast-growing sector? Join Foundever in Barcelona and become part of a team shaping the future of sustainable energy.
You will provide technical customer support for a leading company in the renewable energy sector. Supporting Italian- and English-speaking customers, you’ll assist with photovoltaic (PV) systems, solar inverters, modules, monitoring & control systems, storage solutions, and e-mobility technologies.
Your role will be key in helping customers understand, troubleshoot, and optimize their renewable energy systems.
If you’re technically minded, solution-oriented, and excited about renewable energy, this is your opportunity to build a meaningful career in a future-focused industry.
- Provide technical customer support for customers in Italian and English.
- Assist with PV systems, solar inverters, modules, monitoring & control systems, storage solutions, and e-mobility technologies.
- Help customers understand, troubleshoot, and optimize their renewable energy systems.
- C2 level of Italian
- Advanced English (C1–B2)
- Residence in Barcelona or willingness to relocate
- Technical associate degree or equivalent combination of education required
- Higher Electric Technical Vocational Certificate/Diploma (or comparable experience) is a plus
- Basic understanding of mathematical concepts and graphical data representation
- Strong interest in PV/solar technology, systems, standards, and regulatory requirements
- No previous customer service experience required — technical knowledge and motivation are what matter most!
- Permanent contract (39 hours/week, 2-month probation period)
- Salary up to €25,000 gross per year
- 5 weeks of fully paid training (Monday–Friday, 9 AM – 5 PM)
- Real growth and internal development opportunities
- 🌍 Free Language Classes for all employees
- 🎉 Employee Experience Program with weekly activities
- 💻 Special Discounts on private health insurance, technology & more
- 📚 Continuous and innovative training plan to keep you growing
- Move Well 💪 – Fitness routines & practical daily exercise tips
- Live Well 🧘 – Tools for work-life balance, stress reduction & mindfulness
- Do Well ❤️ – Participate in meaningful community and charitable initiatives
- 🚀 If you're technically minded, solution-oriented, and excited about renewable energy, this is your opportunity to build a meaningful career in a future-focused industry.
- 👣 Create your best moments. Join the #FoundeverLife.
- 📩 Apply now and power up your career!
The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV screening.
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