Technical Account Manager (AI Projects)

Multiverse Computing LLC; Barcelona; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading deep-tech company in Spain is seeking a mid-level Technical Account Manager to manage client relationships across multiple projects. The role focuses on ensuring successful project delivery while fostering long-term partnerships. The ideal candidate will possess a technical background, experience in account management, and strong communication skills. This position offers a competitive salary, hybrid working conditions, and the opportunity to contribute to pioneering AI solutions critical for various industries.

Servicios

Competitive annual salary starting from €45,000

Two unique bonuses: signing and retention

Relocation package if applicable

Hybrid role with flexible working hours

Formación

• Mid-level experience in a technical environment preferred (ML, AI, or software engineering).
• Comfortable discussing technical concepts with diverse stakeholders.
• Experience in delivery-focused projects.

Responsabilidades

• Act as main point of contact for clients and projects.
• Build long-term relationships focusing on trust and repeat business.
• Align customer expectations with project scope and timelines.
• Work closely with Project Managers to assess project status.
• Translate customer requirements for technical teams.
• Identify and resolve blockers and scope changes proactively.

Conocimientos

Technical understanding of AI and machine learning

Customer-oriented mindset

Organizational skills

Proactive problem-solving

Descripción del empleo

We are looking to fill this role immediately and are reviewing applications daily. Expect a fast, transparent process with quick feedback.

Why join us?

We are a European deep-tech leader in quantum and AI, backed by major global strategic investors and strong EU support. Our groundbreaking technology is already transforming how AI is deployed worldwide — compressing large language models by up to 95% without losing accuracy and cutting inference costs by 50–80%. Joining us means working on cutting‑edge solutions that make AI faster, greener, and more accessible — and being part of a company often described as a “quantum‑AI unicorn in the making.”

We offer

• Competitive annual salary starting from €45,000, based on experience and qualifications.
• Two unique bonuses: signing bonus at incorporation and retention bonus at contract completion.
• Relocation package (if applicable).
• Fixed‑term contract ending in June 2026.
• Hybrid role and flexible working hours.
• Be part of a fast‑scaling Series B company at the forefront of deep tech.
• Equal pay guaranteed.
• International exposure in a multicultural, cutting‑edge environment.

About Multiverse Computing

Founded in 2019, we are a well‑funded, fast‑growing deep‑tech company with a team of 180+ employees worldwide. Recognized by CB Insights (2023 & 2025) as one of the Top 100 most promising AI companies globally, we are also the largest quantum software company in the EU.

Our flagship products address critical industry needs:

• CompactifAI – a groundbreaking compression tool for foundational AI models, reducing their size by up to 95% while maintaining accuracy, enabling portability across devices from cloud to mobile and beyond.
• Singularity – a quantum and quantum‑inspired optimization platform used by blue‑chip companies in finance, energy, and manufacturing to solve complex challenges with immediate performance gains.

You’ll be working alongside world‑leading experts in quantum computing and AI, developing solutions that deliver real‑world impact for global clients. We are committed to an inclusive, ethics‑driven culture that values sustainability, diversity, and collaboration — a place where passionate people can grow and thrive. Come and join us!

About the Role

We are looking for a mid‑level Technical Account Manager to own the relationship with our clients across multiple ongoing projects. This role sits at the intersection of technology, delivery, and customer success, with a strong focus on repeat business and long‑term partnerships. You will work closely with Project Managers, engineers, and clients to ensure projects are delivered successfully, customer needs are clearly understood, and new opportunities are identified early. This is a delivery‑focused role in a scaling company, ideal for someone with a technical background who enjoys working with customers and driving projects forward.

Responsibilities

• Customer & Account Ownership – Act as the main point of contact for assigned customers and projects.
• Build long‑term relationships with customers, focusing on trust, continuity, and repeat business.
• Ensure customer expectations are aligned with project scope, timelines, and delivery.
• Work closely with Project Managers to understand project status, risks, and upcoming needs.
• Translate customer requirements into clear inputs for technical and delivery teams.
• Proactively identify blockers, misalignments, or scope changes and help resolve them.

Understanding Customer Needs

• Engage regularly with customers to understand their business goals, technical challenges, and future plans.
• Perform client and product research to anticipate potential needs or opportunities.
• Help customers understand how our AI, ML, and software solutions can support their objectives.

Growth & Repeat Business

• Identify opportunities for follow‑up projects, extensions, or new use cases.
• Collaborate with internal teams to shape proposals or next steps based on customer needs.
• Support account growth through a deep understanding of both the technology and the customer context.

Required Background & Skills

• Mid‑level experience in a technical environment (ML, AI, or software engineering background preferred).
• Comfortable discussing AI, machine learning, and software development concepts with both technical and non‑technical stakeholders.
• Experience working on or alongside delivery‑focused projects.

Soft Skills

• Ability to understand complex technical topics and explain them clearly.
• Organized, proactive, and comfortable managing multiple projects and customers.
• Customer‑oriented mindset with a focus on practical outcomes and delivery.

Nice to Have

• Previous experience in technical account management, customer success, consulting, or project coordination.
• Exposure to AI/ML projects or data‑driven products.
• Experience in a scale‑up or fast‑growing company.

As an equal opportunity employer, Multiverse Computing is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply.