Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Velenosi & Meredith Consulting; Barcelona; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading consulting firm in Spain is seeking a Tech Support Agent specializing in cloud-based platforms. This full-remote position requires fluency in one of Italian, Polish, Czech, Hungarian, or Spanish and C1-C2 English. Responsibilities include providing technical support, troubleshooting issues, and collaborating with teams. The role offers competitive salary and performance-based bonuses, alongside career development opportunities.

Servicios

Competitive salary with performance-based bonuses

Career development within international tech companies

Access to technical certifications and continuous learning

Formación

• You are already living in Spain.
• You speak one of the listed languages natively.
• Prior experience in tech support, Cloud Solutions or similar.

Responsabilidades

• Provide first-level technical support to clients using cloud-based tools.
• Troubleshoot technical issues and guide users via chat, email or phone.
• Collaborate with engineering and product teams for escalations.
• Create and improve internal documentation and client-facing FAQs.

Conocimientos

Fluent in one of Italian, Polish, Czech, Hungarian or Spanish

C1-C2 level English

Prior experience in tech support or Cloud Solutions

Descripción del empleo

Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Job Openings Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

About the job Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.

• Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
• Work model: 100% remote (you must already reside in Spain)
• Field: Technical Customer Support cloud services, SaaS, digital tools, and similar
• Schedule: Monday to Friday (no night shifts)
• Training: Fully paid

Your Responsibilities:

• Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
• Troubleshoot technical issues and guide users through solutions via chat, email or phone
• Collaborate with engineering and product teams for escalations and improvements
• Create and improve internal documentation and client-facing FAQs

What We Offer:

• Competitive salary with performance-based bonuses
• Career development within international tech companies
• Access to technical certifications and continuous learning

Who Were Looking For:

• You are already living in Spain
• You speak one of the listed languages natively and have C1-C2 level English
• You have prior experience in tech support, Cloud Solutions or similar