Tech Customer Care in Barcelona (Norwegian Speaker)

What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn, and grow altogether within an international booming company?

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there.

Whatever comes out of it for you, you will definitely not regret it.

Your responsibilities and impact as a Tech Customer Care will be:

• Responding to inbound requests from care organizations and documenting relevant case information
• Handling remote corrections
• Prioritize and coordinate tasks and assignments
• Identifying issues and providing effective solutions, and escalating the issues when they require further support

Skills, qualifications and interests you need to succeed in this role:

• A good level of English, along with a native level of Norwegian is mandatory
• Availability to work rotative shifts from Monday to Sunday (Including night shifts WFH)
• Strong empathy as you will be handling issues in a healthcare environment
• Excellent listening skills and proficient communication abilities
• A drive for first contact resolution
• Attention to detail and technical orientation
• Excitement about intercultural communication and the expatriate lifestyle
• EU Citizenship or valid work permit/ residency card mandatory

What’s in it for you?

• Competitive Salary with bonus
• Great perks
• Permanent contract
• Strong learning and development plans for your career growth
• Global company with over 25 years of experience and hundreds of industry awards
• Central, easily achievable location
• Relocation package (week of accommodation and flight to Barcelona)