Systems Engineer, Managed Operations

Amazon Jobs; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading technology provider is seeking experienced systems engineers to spearhead the AWS European Sovereign Cloud initiative in Madrid. Candidates must possess a Bachelor's degree in computer science, fluency in English, and knowledge of scripting and cloud services. Key responsibilities include overseeing the launch and ensuring high-availability services for EU customers. The company values diverse experiences and encourages applicants from various backgrounds to apply.

Servicios

Relocation support

Mentorship and career growth programs

Flexible working culture

Formación

• Must be a national of an EU member state.
• Required relocation support for applicants relocating within the EU.
• Experience operating high-availability distributed applications.

Responsabilidades

• Oversee the launch of the European Sovereign Cloud.
• Collaborate with global AWS teams to improve operations.
• Participate in an on-call rotation for incident resolution.

Conocimientos

Fluency in English

Scripting (Bash, Python, or Ruby)

Software development (Java, TypeScript)

Linux and networking fundamentals

Experience with cloud services (AWS)

Infrastructure as Code (CDK, CloudFormation)

Educación

Bachelor’s degree in computer science or related IT discipline

Herramientas

CloudWatch

Datadog

Grafana

Elastic

Descripción del empleo

Job Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in cloud operations. As part of the AWS Managed Operations team, you will build and lead operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Responsibilities

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.

The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers.

A Day in the Life

You’ll spend a majority of your time operating and improving one of the largest software systems. Over the course of a week, you will review the operational health of the services in your team’s care, diagnose anomalies, write actionable bug reports, and execute changes following a change‑management process. You will also help resolve your team’s backlog of operational issues and develop scripts to accelerate root‑cause analysis.

You will be required to occasionally participate in an on‑call rotation to resolve incidents occurring out‑of‑hours.

Eligibility Requirements

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and reside in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an on‑call rota.

Qualifications

• National of an EU member state.
• Bachelor’s degree in computer science (or related IT discipline) or equivalent industry experience.
• Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to troubleshoot and optimize system performance and reliability.
• Ability to execute standard operating procedures and follow operational best practices.
• Knowledge or experience operating services in AWS or other cloud systems or services.
• Experience operating 24x7 high‑availability, distributed software applications, performing performance tuning and optimizing fleet utilization and monitoring frameworks (e.g., CloudWatch, Datadog, Grafana, Elastic).
• Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible).

About the Team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in this job description, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, powering businesses from startups to Global 500 companies.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, and we strive for flexibility as part of our working culture.

Inclusive Team Culture

AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.

Mentorship & Career Growth

We continuously raise our performance bar, offering mentorship, knowledge‑sharing, and career‑advancing resources to help you develop into a well‑rounded professional.

EEO Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding priority. Please consult our Privacy Notice at https://www.amazon.jobs/en/privacy_page. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.