Systems Development Engineer, Managed Operations

Amazon; Madrid; Presencial; EUR 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

On-Call rota

Descripción de la vacante

Amazon seeks experienced systems development engineers to lead the European Sovereign Cloud (ESC) operations within AWS Managed Operations. You will build, run, and evolve high-availability services for EU customers, collaborating with global teams while focusing on reliability, latency, and performance improvements.

You will work with technologies across EC2, S3, Dynamo, Lambda, and Bedrock, participate in on-call rotations, and influence service evolution.

Formación

• Experience developing software code in one or more programming languages (Java, Python, etc.).
• Experience in Linux OS and network troubleshooting, or networking administration and troubleshooting.
• This role requires you to be a national of an EU member state.
• Experience in engineering, working with hardware, software, networking, operating systems.
• Experience designing systems for performance, simplicity, and scalability, durability, cost, and security.

Responsabilidades

• Oversee the ESC ongoing operations and expansion, aligning with global AWS teams.
• Contribute to improvements in availability, reliability, latency, performance and efficiency.
• Participate in occasional on-call rotations to resolve incidents out-of-hours.
• Root cause why deployments recently failed and fix those bugs.
• Engage in design discussions, write code, and provide actionable feedback to the team.

Conocimientos

Java

Python

Linux

Networking

System design

Herramientas

CloudFormation

CDK

Puppet

Chef

Ansible

Datadog

Grafana

CloudWatch

Descripción del empleo

AWS has successfully launched the European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building, operating and evolving operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Your responsibilities will encompass overseeing the ongoing operations and expansion of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring continuous improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in "on-call" rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in operating and scaling a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Utility Computing (UC) European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

A Day in the Life A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time-critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code. You will be required to occasionally participate in "on-call" rotations to resolve incidents occurring out-of-hours.

Eligibility requirement Fluency in written and spoken English is required.

Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.

Benefits and Perks

• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On-Call rota.

About the team About AWS

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• - Experience developing software code in one or more programming languages (java, python, etc.)
• - Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting
• - This role requires you to be a national of an EU member state
• - Experience in engineering, working with hardware, software, networking, operating systems
• - Experience designing systems for performance, simplicity, and scalability, durability, cost, and security.

Preferred Qualifications

• - Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.
• - Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
• - Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
• - Experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar) and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
• - Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies, including automated deployment, configuration management, continuous integration workflows, prompt engineering, model deployment, and AI-powered automation tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.