Swedish IT Support Advisor - 1st/2nd Line, Malaga

Cross Border Talents; Málaga; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Swedish speaking Technical Support Advisor in Malaga, Spain. You will provide IT support via phone, mail, and chat to clients and conduct troubleshooting for various IT issues. Ideal candidates must have fluency in Swedish and English, IT support experience, and knowledge of Windows 10 and Office 365. The position offers an excellent remuneration package and opportunities for career development.

Servicios

Excellent remuneration package

Paid training

Career development programs

Specialized courses

Friendly team atmosphere

Formación

• C2 level fluency in Swedish and strong English communication skills.
• Experience in providing 1st or 2nd level IT support.
• Analytical approach to complex issues.

Responsabilidades

• Provide 1st level IT support via phone, mail, and chat.
• Conduct root cause analysis and troubleshooting.
• Collaborate with 2nd level service organizations.

Conocimientos

Fluency in Swedish (C2)

Fluency in English

IT support experience

Knowledge of Windows 10

Knowledge of Office 365

Knowledge of MS Teams

Herramientas

ServiceNow

Descripción del empleo

A recruitment agency is looking for a Swedish speaking Technical Support Advisor in Malaga, Spain. You will provide IT support via phone, mail, and chat to clients and conduct troubleshooting for various IT issues. Ideal candidates must have fluency in Swedish and English, IT support experience, and knowledge of Windows 10 and Office 365. The position offers an excellent remuneration package and opportunities for career development.