Supervisor/a 30h The North Face - la Roca

VF CORPORATION; Barcelona; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global apparel company is seeking a Store Supervisor for its La Roca Village location. The role involves driving sales and enhancing customer experience, leading a team of sales associates, and upholding retail standards. Ideal candidates have retail experience, excellent communication skills in both Spanish and English, and the ability to work flexible hours. The position offers competitive compensation and a culture focused on growth and respect.

Servicios

Competitive salary

Bonus

Pension scheme

Staff discounts (50%)

Tailored training

Formación

• Experience in opening and closing a store.
• Excellent written and verbal communication in Spanish and English.
• Flexible with working weekends, evenings, and holidays.

Responsabilidades

• Support management to drive sales and profitability.
• Coach sales associates to deliver high customer service.
• Maintain retail operation standards and visual merchandising.

Conocimientos

Customer service

Team leadership

Communication

Retail experience

Herramientas

MS Office

POS systems

Descripción del empleo

Store Supervisor – The North Face, La Roca Village

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We're looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in La Roca Village.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

The North Face is part of the VF family, a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready.
• Maintain all retail operation standards and visual merchandising guidelines.
• Ensure operational policies and procedures are respected.
• Understand your store’s KPIs and play your part to ensure they are achieved.

Qualifications

• You love interacting with people and set a great example for the rest of the team with enthusiasm and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in both Spanish and English.
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

Benefits

• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training from induction to ongoing online and face‑to‑face training sessions, committed to helping you grow professionally and personally.
• Competitive salary, bonus, pension scheme and staff discounts (50%).

What We Value

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Equal Opportunity

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Interested?

If you liked what you have read and want to join our team then we would be keen to hear from you!