Strategic Data & Operational Insights Manager

Damco Spain SL; Algeciras; Presencial; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

A leading logistics firm in Algeciras is seeking a Strategic Data & Operational Insights Manager to enhance customer experience and operational efficiency through data-driven decision-making. The role requires strong analytical skills, leadership experience, and proficiency in BI tools. Fluent English and Spanish are necessary. This position offers an opportunity to work in a dynamic environment committed to excellence and innovation.

Formación

• Proven experience in operations management and data-driven decision-making.
• Strong leadership, communication, and negotiation skills.
• Fluency in English and Spanish.

Responsabilidades

• Promote safety culture and ensure compliance with HSSE policies.
• Define and monitor KPIs, analyze trends, and lead root cause analysis.
• Manage customs activities and maintain compliance with ADT and AEO frameworks.
• Act as main point of contact for customers, ensuring satisfaction.
• Support budget planning, invoicing, and commercial negotiations.
• Lead and develop a team, fostering learning and accountability.

Conocimientos

Data Analytics

Customer Engagement

Leadership

Financial Oversight

Problem Solving

Educación

Bachelor’s degree in Engineering, Logistics, Maritime/Port Operations, or Business Administration

Dual degrees or specializations with Data Analytics

Herramientas

Power BI

Tableau

SQL

Excel

ERP systems

Descripción del empleo

Strategic Data & Operational Insights Manager

Ubicación: APM Terminals Algeciras

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

About APM Terminals

APM Terminals operates one of the world’s most comprehensive port and integrated logistics networks. We combine global reach with local expertise to provide high-quality services that keep supply chains moving efficiently and sustainably. Our terminals are hubs of innovation, safety, and operational excellence.

Purpose of the Role

This position is designed for professionals with a strong analytical mindset, capable of transforming data into strategic insights. You will enhance customer experience and operational efficiency through data-driven decision-making, act as the primary interface between terminal customers and the company, and lead customs management ensuring compliance with ADT and AEO frameworks.

Key Responsibilities

• HSSE Leadership: Promote safety culture and ensure compliance with HSSE policies.
• Data Analytics & Business Intelligence: Define and monitor KPIs, analyze trends, develop dashboards, and lead root cause analysis.
• Customs & Regulatory Compliance: Manage customs activities and maintain compliance with ADT and AEO frameworks.
• Customer Engagement: Act as main point of contact for customers, ensuring satisfaction and proactive issue resolution.
• Financial Oversight: Support budget planning, invoicing, and commercial negotiations.
• Team Leadership: Lead and develop a team, fostering learning and accountability.

What We’re Looking For

• Bachelor’s degree in Engineering, Logistics, Maritime/Port Operations, or Business Administration.
• Preferred: Dual degrees or specializations combining core disciplines with Data Analytics.
• Proven experience in operations management and data-driven decision-making.
• Proficiency in BI tools (Power BI, Tableau, SQL), Excel, and ERP systems.
• Strong leadership, communication, and negotiation skills.
• Fluency in English and Spanish.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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