Store Manager (Relocation to Beijing China)

Link Compliance; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A luxury fashion brand is seeking a Flagship Store Manager in Madrid. The role involves providing leadership, managing a high-performing team, and ensuring excellent customer service. Candidates should have a Bachelor's degree, at least 3 years of retail experience with 2 years in a managerial role, and good English communication skills. This position offers a dynamic environment within a prestigious brand.

Formación

• Minimum 3 years of experience with 2 years in managerial level in store management in fashion brands.
• Good command of English.
• Comfortable with multi-tasking and able to prioritise tasks.

Responsabilidades

• Provide leadership for the store and inspire the team.
• Drive employee and customer satisfaction.
• Monitor and coach the store team to deliver an excellent experience.

Conocimientos

Leadership

Communication

Customer service

Sales skills

Team leadership

Educación

Bachelor Degree or above

Herramientas

Microsoft Office

Descripción del empleo

My client is a luxury fashion brand and now looking for a Flagship Store Manager in Beijing.

Company size

1,001-5,000 employees

Headquarters

Milan, Italy

Reporting Line : Retail Director GCN

JOB PURPOSE

• To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.
• To own the employee experience, driving employee satisfaction and elevating team behaviours.
• To own the customer experience, driving customer satisfaction and increasing brand loyalty.
• To drive performance and growth, through excellent operational and commercial execution.

Job Requirements

• Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
• Be on the shop floor
• Be a presence leading on the shop floor, acting as a brand ambassador and role modelling behaviours
• Monitor, coach and provide feedback to the store team to deliver excellent customer experience
• Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
• Drive the use of digital assets to enhance the customer experience
• Retain and develop talent
• Lead, inspire and manage a high performing, positive store team
• Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning
• Establish a learning culture and maintain a strong connection of the store team to the Brand
• Advocate product
• Have excellent product knowledge and drive the same standard across the store team
• Maintain a strong understanding of product sales performance and optimise sales of the available inventory
• Nurture customer relationships
• Establish and embed customer focused behaviours across the store team
• Build and cultivate long term customer relationships and lead the team to do the same
• Drive store performance and productivity
• Build and maintain familiarity with the local external environment; customers, competitors and talent
• Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
• Drive operational excellence across all areas of the store
• Ensure compliance with all corporate standards, policies and initiatives

Job Requirements

• Bachelor Degree or above
• Minimum 3 years of experience with 2 years in managerial level in store management in fashion brands
• Computer literate, including excellent knowledge of Microsoft Office applications
• Good command of English
• Comfortable with multi-tasking and able to prioritise tasks
• A good communicator with the ability to interface regularly with internal and external personnel at all levels
• A driven professional with outstanding sales skills, customer service and team leadership