Sr. Technical Program Manager, EU INTech Consumer (EUIC)

Amazon; Madrid; On-site; EUR 120,000 - 170,000; Full time

Job summary

Amazon Spain Services, S.L.U. in Madrid seeks a Sr. Technical Program Manager to own the cross-team plan for GenAI programs, driving the roadmap, experiments, and stakeholder alignment across stores and partner tech orgs.

You will partner with software engineers, ML researchers, and product teams to deliver world-class solutions with deep technical ownership and strong communication skills.

Qualifications

• Experience in technical product or program management.
• Experience working directly with engineering teams.
• Experience in software development.
• Experience in technical program management working directly with software engineering teams.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Engineering and science execution: Drive crisp, timely execution of GenAI and media content programs, prioritized by customer impact and business opportunity.
• Priority management: Manage diverse requests and dependencies from stores and partner tech teams worldwide.
• Process improvements: Define, implement, and continuously improve how the team delivers and operates.
• Stakeholder management: Interface with and influence stakeholders across engineering, applied science, product, and store teams.
• Operational excellence: Monitor metrics and program health, anticipate and clear blockers, and manage escalations.

Skills

Technical product management

Engineering collaboration

Software development

Technical program management

Cross-functional coordination

Job description

Sr. Technical Program Manager, EU INTech Consumer (EUIC)

Job ID: 10593398 | Amazon Spain Services, S.L.U.

At Amazon, we are committed to being the Earth’s most customer-centric company. The International Technology group (INTech) leads the enhancement and delivery of Amazon’s state of the art engineering to all the varied customers and cultures of the world. We do this through a combination of partnerships with other Amazon technical teams and our own innovative new projects.

The team, mainly located in Madrid Technical Hub comprises Software Developer and ML Engineers, Applied Scientists, Product Managers, Technical Product Managers and UX Designers who are experts on several areas of ranking, computer vision, recommendations systems, Search as well as CX. Are you interested on how the experiences that fuel Catalog and Search are built to scale to customers WW? Are interesting on how we use state of the art AI to generate and provide the most relevant content?

A Sr Technical Program Manager (TPM) will partner with software engineers, applied scientists, Product Managers, and senior management to help create world-class solutions. You will own the cross-team plan for a portfolio of fast-moving GenAI programs: driving roadmap and dependency management, running experiments, and keeping many parallel stakeholders aligned across the stores, partner tech orgs, and multiple regions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product and technical ownership, and want to have fun while they make history. The ideal TPM is a creative, demonstrated leader with analytical abilities and an expeditious drive to deliver results. This opportunity requires deep technical, problem-solving, and communication skills, including the ability to understand ML and GenAI systems well enough to challenge trade-offs with scientists and engineers.

Key job responsibilities

• Engineering and science execution: Drive crisp, timely execution of GenAI and media content programs, prioritized by customer impact and business opportunity.
• Priority management: Manage diverse requests and dependencies from stores and partner tech teams worldwide. Help leadership make explicit trade-offs.
• Process improvements: Define, implement, and continuously improve how the team delivers and operates. This includes planning, mechanisms, experiments tracking, and efficiency of GenAI workloads.
• Stakeholder management: Interface with and influence stakeholders across engineering, applied science, product, and store teams. Balance business needs against technical capabilities, and bring clarity to ambiguous situations.
• Operational excellence: Monitor metrics and program health, anticipate and clear blockers, and manage escalations.

Basic Qualifications

• - Experience in technical product or program management
• - Experience working directly with engineering teams
• - Experience in software development
• - Experience in technical program management working directly with software engineering teams
• - Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.