Sr Change Management Consultant

IQVIA Inc; Madrid; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

IQVIA in Valencia, Spain, is seeking a Senior Consultant, Change Management to drive change management, communication, stakeholder engagement and training for large-scale healthcare digital transformations.

The role requires expertise in EHR implementations, patient care processes, and cross-functional collaboration to ensure adoption and project success. Fluency in Spanish and professional English are essential, with a hybrid work arrangement in Valencia.

Qualifications

• MECES Level 2 academic qualification.
• Minimum of 5 years of relevant consulting experience.
• Experience with healthcare technology implementations.
• Native Spanish and professional English.
• Experience facilitating workshops and trainings.
• Experience with EHR implementations.
• Localization of technology solutions.
• Ability to manage multiple priorities.

Responsibilities

• Lead change management workstreams within complex healthcare transformation projects.
• Assess organizational readiness and identify issues across stakeholders and user groups.
• Develop and implement communication, engagement and adoption strategies.
• Design and deliver training programs and educational materials for healthcare professionals and end users.
• Conduct workshops, interviews and stakeholder analysis activities.
• Support organizational transition planning and adoption monitoring.
• Develop documentation, reports, presentations and project deliverables.
• Collaborate with multidisciplinary teams to align business, operational and technical objectives.
• Monitor project milestones and identify risks related to user adoption.
• Build strong client relationships and contribute to business development opportunities.

Skills

Stakeholder engagement

Communication skills

Workshop facilitation

Training delivery

Presentation skills

Education

MECES Level 2

Teaching Certificate CAP

Master's Degree (preferred)

Job description

Valencia, Spain

Full time

R1560123

IQVIA

With approximately 90,000 employees in more than 100 countries, IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services for the healthcare industry. IQVIA Healthcare Consulting Services supports healthcare organizations in driving innovation, operational excellence and sustainable transformation, helping clients improve outcomes for patients and healthcare professionals.

Role

IQVIA is looking for a Senior Consultant, Change Management to support the successful implementation and adoption of large-scale digital transformation initiatives within public healthcare organizations in the Valencian Community.

The successful candidate will be responsible for designing and executing change management processes, communication, stakeholder engagement and training strategies to facilitate organizational adoption and ensure project objectives are achieved. This role requires strong consulting capabilities, healthcare sector expertise and experience managing organizational changes in complex healthcare environments.

Key Responsibilities

• Lead change management workstreams within complex healthcare transformation projects.

• Assess organizational readiness and identify issues across stakeholders and user groups.

• Develop and implement communication, engagement and adoption strategies.

• Design and deliver training programs and educational materials for healthcare professionals and end users.

• Conduct workshops, interviews and stakeholder analysis activities.

• Support organizational transition planning and adoption monitoring.

• Develop documentation, reports, presentations and project deliverables.

• Collaborate with multidisciplinary teams to ensure alignment between business, operational and technical objectives.

• Monitor project milestones and proactively identify risks related to user adoption and organizational change.

• Build strong client relationships and contribute to business development opportunities.

Requirements:

• MECES Level 2 academic qualification (Bachelor's Degree, Engineering Degree, Licentiate Degree or equivalent).

• Minimum of 5 years of relevant consulting experience.

• Experience supporting implementation and adoption of healthcare technology solutions.

• Teaching Certificate (CAP) or equivalent pedagogical qualification.

• Strong stakeholder engagement and communication skills.

• Experience facilitating workshops, training sessions and organizational change initiatives.

• Experience in Electronic Health Record (EHR) implementations, either as part of the functional team or through Change Management activities.

• Experience in the localization of technology solutions and related supporting materials.

• Experience facilitating workshops, training sessions and organizational change initiatives.

• Ability to manage multiple priorities in a complex project environment.

• Excellent presentation, reporting and client-facing skills.

• Native Spanish and professional English.

Preferred Qualifications:

• Master's Degree in Business Administration, Health Management or related field.

• Formal Change Management certification (Prosci, APMG, ACMP or equivalent).

• Project Management certification (PMP, Prince2 or equivalent).

• Experience working with public healthcare organizations.

• Knowledge of healthcare processes and clinical workflows.

Location:

Valencia, Spain, Hybrid Formula

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO

Minorities/Females/Protected Veterans/Disabled