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A leading IT consulting firm in Madrid is seeking a Senior Web Functional Analyst to support and enhance internal web platforms in the hospitality sector. This role involves managing incidents, analyzing integrations, and participating in UAT. Candidates should have over 3 years of experience in web environments, strong SQL skills, and excellent proficiency in English. The position starts fully remote, transitioning to a hybrid model post-initial year.
Capitole is one of the best IT consulting companies and the place you want to be. We believe in a different model, more human, with the employee in the center of our company.
We’re looking for a Senior Web Functional Analyst / Application Support Analyst to join an international project in the hospitality sector. This role combines functional analysis, technical investigation, incident management, cross-team coordination and—most importantly—solid experience working with web environments.
You will support and evolve key internal web platforms, managing complex incidents, analysing integrations, reproducing customer scenarios, coordinating with global teams, and ensuring high-quality deliverables. You will also participate in UAT, scope definition, documentation, reporting and change management.
IMPORTANT: proven hands-on experience in WEB environments (APIs, integrations, Postman, debugging, CMS, front-end basics, GitLab, etc.) 3+ years as a Functional Analyst / Application Support Analyst.
English: The first year will be full remote as part of Capitole. After that, you’ll join the client’s internal staff, transitioning to a hybrid model (2–3 days per week on-site at client offices). The employee will adhere to information security policies: Will have access to confidential information related to Capitole and the project they are working on.