Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Cross Border Talents; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global recruitment agency is seeking a Spanish-speaking Customer Support Representative to provide exceptional service to clients from Athens, Greece. The role allows remote work from anywhere in Greece and involves supporting customers through phone, email, and chat. Applicants must have native-level Spanish and a good command of English. A competitive salary, relocation package, and various perks including health insurance and career development opportunities are offered.

Servicios

Competitive salary

Monthly performance bonuses

Relocation package

Ongoing training and career development opportunities

Health insurance

Paid holidays

Team events

Formación

• Fluent in Spanish (C2 level), essential for customer interactions.
• Proficient in English (B2 level) for communication within the team.
• Strong communication skills both written and verbal are required.
• Ability to adapt in a fast-paced environment and solve problems quickly.
• Basic skills in using CRM, ticketing systems, and MS Office.

Responsabilidades

• Provide top-tier customer service across phone, email, and chat.
• Assist customers with inquiries and troubleshoot issues promptly.
• Deliver customer-centric solutions with patience and efficiency.
• Collaborate with the support team to enhance customer journey.
• Identify recurring issues and provide feedback for improvements.

Conocimientos

Spanish C2 level

English B2 minimum

Strong communication skills

Problem-solving mindset

Basic computer skills

Descripción del empleo

Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Job Openings Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

About the job Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

Remote work option available — but you must be based in Greece.

If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including:

• Flight reimbursement
• Airport pickup upon arrival
• Housing support with reduced rental fees (through our real estate partners)

What You’ll Do

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
• Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
• Deliver customer-centric solutions with empathy, patience, and efficiency.
• Collaborate with the wider support team to ensure a smooth and seamless customer journey.
• Identify recurring issues and provide feedback to improve processes and customer satisfaction.

What We’re Looking For

• Spanish C2 level (native or near-native fluency)
• English B2 minimum (for training and team communication)
• Strong communication skills – both written and verbal
• A problem-solving mindset with adaptability to fast-paced environments
• Basic computer skills (CRM, ticketing systems, MS Office, etc.)
• EU Passport (required for legal employment in Greece)

Why Join Us?

• ✨ Competitive salary + monthly performance bonuses
• ✨ Relocation package (flight reimbursement, airport pickup, housing assistance)
• ✨ Remote work flexibility – enjoy working from home while living in sunny Athens
• ✨ Ongoing training and career development opportunities
• ✨ Multicultural team environment with colleagues from all over Europe
• ✨ Extra perks: health insurance, paid holidays, and team events

📌 Location: Athens, Greece (remote work from anywhere in Greece)

📌 Contract type: Full-time, permanent

📌 Apply now and upload your CV in English