Spanish, English and Portuguese speaking Operations Coordinator, Spain

International SOS; A distancia; EUR 27.000; Jornada completa

Descripción de la vacante

A global health and security company is seeking an Operations Coordinator based in Spain. This remote role involves supporting members with health care and security queries, coordinating medical appointments, and assessing critical situations. Ideal candidates should possess strong organisational skills, empathy, and excellent multilingual communication abilities in Spanish, Portuguese, and English. Join a diverse team dedicated to making a global impact, with opportunities for career growth and training.

Servicios

Full training provided

Health cover

Career growth opportunities

Formación

• Strong organisational and critical thinking skills.
• Empathetic approach with a passion for helping people.
• Excellent written and spoken Spanish, Portuguese, and English required.

Responsabilidades

• Support members with health care and security queries.
• Coordinate medical appointments, authorise treatments, and manage policy claims.
• Assess situations and communicate logistics worldwide.

Conocimientos

Organisational skills

Critical thinking

Empathy

Excellent communication in Spanish, Portuguese, and English

Customer service experience

Educación

Degree level

Herramientas

Microsoft Office

Descripción del empleo

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

JoinaGlobalLeaderinHealth&Security–MakeanImpactEveryDay

Weareinvitingpassionateindividualstojoinourteamandbepartofsomethingtrulyglobal.

The Operations Coordinator acts as the key liaison between members and global medical and security teams, ensuring timely coordination of care, accurate information, and seamless support during critical situations.

• Salary:26500€(gross)peryear
• Location: Spain
• Workinghours:7AMto5PM(staggeredshifts)
• Fulltrainingprovided
• Full remote position : you can work everywhere from Spain

About the Role

• GlobalImpact: Your work will directly help people in times of need, across borders and cultures.
• CareerGrowth: We offer a clear progression opportunities, and access to world-class training.
• Benefits: Health cover
• SupportiveCulture: Join a diverse, collaborative team where expertise and innovation thrive.

Are you empathetic and drive to help others? Do you want a role where your people skills make a real difference?

We are looking for OperationsCoordinators to join our team. In this role you’ll be the vital link between our beneficiaries and our global network of medical and security professionals ensuring they receive the highest standard of care.

Responsibilities

• Support members with health care and security queries.
• Coordinate medical appointments, authorise treatments, and manage policy claims.
• Assess situations and communicate logistics worldwide.
• Collaborate with a multidisciplinary team in a fast-paced environment.

About you

• Strong organisational and critical thinking skills.
• A natural, empathetic approach and passion for helping people.
• Excellent written and spoken Spanish, Portuguese and English required.
• Customer service experience (contact centre or similar) is desirable.
• Confidence with Microsoft Office and an appreciation for data protection.
• Degree level, with interest in healthcare, world politics, or international security preferred.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!