Spanish Audio Specialist - Freelance AI Trainer Project at Meridial

Meridial; España; À distance; EUR 14 000 - 38 000; Plein temps

Résumé du poste

Meridial is seeking a Spanish Audio Specialist – AI Trainer to design and run role-play evaluation scenarios for customer support across travel, financial services, telecom, and tech support. You will help build diverse evaluation datasets and assess models against standardized metrics, ensuring natural conversations and clear communication.

The role requires strong English and Spanish skills, familiarity with JSON and structured data, and the ability to work remotely as a contractor with a

Qualifications

• Fluent in English and Spanish, able to work in a remote contractor role.
• Familiar with JSON structures and basic data reasoning.
• Understanding evaluation metrics for conversational AI is desired.

Responsabilités

• Create and execute role-play evaluation scenarios across domains (flight, travel, financial services, telecom, tech support).
• Contribute to diverse datasets for evaluating conversational audio agents.
• Evaluate model performance using standardized qualitative and quantitative metrics.
• Ensure evaluation reflects real customer expectations for clarity and flow.

Connaissances

English fluency

Spanish proficiency

JSON familiarity

Structured data reasoning

Evaluation metrics

Outils

Audio recording software

Description du poste

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program's mission is to evaluate and optimize model performance for real-world customer support use cases.

Responsibilities

• Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:
  • Flight bookings and travel support
  • Financial services
  • Telecommunications
  • Technical support
• Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
• Evaluate model performance across a standardized set of qualitative and quantitative metrics.
• Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.

Evaluation Metrics

• Task completion accuracy and efficiency
• Conversational naturalness (tone, flow, and coherence)
• Audio comprehension and response quality
• Instruction adherence and contextual understanding

Basic computer programming literacy, including:

• Understanding of JSON structures
• Familiarity with functions and methods
• Ability to reason about structured data and simple logic

Technical communication clarity when handling support-style problem-solving

Technical & Equipment Requirements

• Strong fluency in English
• Strong verbal communication skills in a simulated customer support context
• Spanish proficiency including fluency across all language skills: reading, listening, writing, and speaking.
• Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
• Comfort working with structured prompts, evaluation rubrics, and technical guidelines
• Device capable of running audio recording software and opening large technical documentation

We offer a pay range of $11-to- $30.65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above.

As a contractor you'll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Job title: Spanish Audio Specialist – AI Trainer Employment type: Contract Workplace type: Remote Seniority level: Mid‑Senior Level