Spain Delivery Specialist

Xiaomi Technology; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading technology company located in Madrid is seeking a Logistics Operations Manager to oversee daily delivery operations for Key Accounts. This role requires coordination with internal teams, strong communication skills in Spanish and Chinese, and proficiency in logistics management. The ideal candidate has a Bachelor's degree in a related field and experience in 3C product delivery. Join a dynamic team focused on achieving operational excellence and meeting customer expectations.

Formación

• At least 1 year of experience in 3C product delivery or logistics operations.
• Strong verbal and written communication proficiency in Spanish and Chinese.
• Familiarity with 3PL management and delivery KPI tracking.

Responsabilidades

• Manage daily delivery operations for Key Accounts, ensuring timely and accurate delivery.
• Coordinate with internal teams and partners for efficient operations.
• Monitor delivery performance and propose improvements.

Conocimientos

Analytical skills

Coordination skills

Communication skills

Problem-solving abilities

Microsoft Office proficiency

Educación

Bachelor’s degree in Supply Chain Management, Logistics, or related field

Descripción del empleo

Responsibilities

• Manage the daily delivery operations for Key Accounts (KAs), organizing and monitoring end-to-end (E2E) delivery fulfillment to ensure timely and accurate delivery of goods and achievement of monthly KPIs.
• Coordinate and communicate with all relevant internal teams, 3PL partners, and customers to ensure smooth and efficient delivery operations.
• Monitor and analyze delivery and logistics data, identify root causes of issues, propose corrective actions, and continuously improve operational efficiency.
• Proficiently operate CRFR calls, complete weekly KA communication meetings, optimize weekly delivery plans, and assist KAs in resolving delivery-related problems.
• Review purchase orders, shipping documents, and delivery schedules to ensure accuracy and compliance.
• Ensure that the quality of all logistics and delivery services meets company standards and customer expectations.
• Respond to customer inquiries, maintain effective communication channels, and ensure information is shared accurately and timely between all stakeholders.
• Support and execute continuous improvement projects as required by management.
• Complete other tasks assigned by supervisors.

Requirements

• Bachelor’s degree or above in Supply Chain Management, Logistics, or a related field.
• Minimum 1+ year of experience in 3C product delivery, logistics, or related operations.
• Strong analytical, coordination, and communication skills.
• Excellent verbal and written communication in Spanish and Chinese.
• Proactive, adaptable, and honest; strong problem‑solving, execution, and relationship‑building abilities.
• Familiar with the fast‑paced environment of internet or technology companies; open‑minded and a fast learner.
• Proficient in Microsoft Office (Excel, Word, Outlook) and able to prepare structured reports.
• Experience with 3PL management, delivery KPI tracking, and continuous improvement projects is preferred.