Settlements Operations Analyst

Monex Europa S.L; Madrid; Presencial; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

Monex Europa S.L. in Madrid is seeking a Settlements Operations Analyst to support the settlements, reconciliations, and payments workflow within our Madrid office.

You will liaise with clients, brokers and banks to ensure accurate FX settlements and mitigate financial risk. The role requires experience in international payments, strong attention to documentation standards, and the ability to collaborate across a global team.

Formación

• Experience in international payments is required.
• Experience in customer service is advantageous.
• Ability to anticipate issues and mitigate risk.
• Demonstrate credibility with clients and colleagues across cultures and geographies.
• Maintain documentation standards for department systems, controls, processes.
• Demonstrate integrity, collaboration, resilience and trustworthiness.
• Strong interpersonal and communication skills.
• Assertiveness to influence others constructively.
• Strong judgment and problem-solving skills.
• MiFID II certification is desirable.

Responsabilidades

• Liaise with Clients, Brokers and Banks to facilitate settlement of FX transactions & cash flows
• Account reconciliation and remediation
• Inward/Outward payment entry
• Payment verification, approval and release
• Payment error investigation and resolution
• Safeguarding and CASP daily requirements
• Preparation of monthly account financial reconciliation reports
• Preparation of monthly regulatory reports to Bank of Spain and CNMV

Conocimientos

International payments

Customer service

Risk mitigation

Client relationship

Documentation controls

Integrity & collaboration

Communication skills

Problem solving

MiFID II certification

Educación

MiFID II certification (desirable)

Herramientas

MS Office

Workday

SQL

FXDB

Monex Pay

Barclays.net

Descripción del empleo

Settlements Operations Analyst | Madrid

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations. We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well‑considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Operations department performs efficient day‑to‑day administrative and operational functions of a business. They implement processes, ensure helpful services for customers, and perform the primary tasks of the organisation.

Job Overview

Operations carries out the designated day‑to‑day tasks to ensure the business operates efficiently and effectively. Focusing on Payments and Reconciliations, the Settlements Operations Analyst ensures the company mitigates financial risk and provides a valued service to its clients.

Key Responsibilities & Accountabilities

• Liaise with Clients, Brokers and Banks to facilitate settlement of FX transactions & cash flows
• Account reconciliation and remediation
• Inward/Outward payment entry
• Payment verification, approval and release
• Payment error investigation and resolution
• Undertaking Safeguarding and CASP daily requirements
• Preparation of monthly account financial reconciliation reports
• Preparation of monthly regulatory reports to Bank of Spain and CNMV

Key Skills & Experience Required

• Experience in international payments is required
• Experience in customer service is advantageous
• Ability to anticipate issues and risks, and mitigate accordingly
• Able to demonstrate credibility in dealing with clients and colleagues across a complex organization with different cultures and geographies
• Experience ensuring and maintaining the standard of all documentation for their department’s systems, controls, policies and processes
• Demonstrate professional acumen, integrity, collaboration, resilience and trustworthiness
• Strong interpersonal, client relationship, influencing and communication skills
• Assertiveness with the ability to influence others in a constructive way
• Strong judgment and problem‑solving skills
• MiFID II certification is desirable

Systems / Knowledge Skills

• MS Office; Outlook, Word, Excel, PowerPoint
• HR Systems – Workday
• SQL Knowledge is desirable
• Databases – FXDB (In House)
• Client Portals – Monex Pay
• Banking Portals – Barclays.net, etc.
• Local regulators portals

Languages

High standard of oral & written Spanish and English is mandatory

Fluency in other European languages (e.g. Dutch, French, Luxembourgish etc.) is desirable

If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us! At Monex, we do our very best every day to ensure that we take good care of our people, as our biggest asset is our highly driven and focused Talent Culture. We strive to continuously enable our people to develop their full potential by offering the necessary tools and support to empower our people to develop professionally and to take the next step in their career here at Monex. Teamwork is a paramount part of our Talent Culture as we achieve more when we collaborate and all work together. We take pride in our familial culture with colleagues who are willing to go the extra mile for one another. We foster a culture of Health and Wellness, encouraging our colleagues to pursue healthy habits and promoting healthy lifestyles.