Service Support Consultant

Concentrix; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A dynamic tech service provider in Comunidad de Madrid is seeking customer support agents who excel in providing outstanding service via phone, email, or chat. The ideal candidates will be fluent in Danish (C1) and proficient in English (B2), showcasing strong administrative and technological skills. The position offers a salary of 11,000 PLN gross monthly with part-time options and includes benefits like relocation support and private medical care, fostering a globally connected work environment.

Servicios

Social benefits

MyBenefit cafeteria

Private medical care

Life insurance

Comprehensive training programs

Formación

• Fluency in Danish and proficiency in English are essential.
• Strong skills in administration and technology are a plus.

Responsabilidades

• Provide top-notch support via phone, email, or chat.
• Be the first point of contact for B2B and B2C clients.
• Collaborate to enhance customer experience.

Conocimientos

Danish (C1)

English (B2)

Administrative proficiency

Tech proficiency

Descripción del empleo

Become a Hero :

Provide top‑notch support via phone, email, or chat, ensuring our users have an awesome experience.

Help customers enjoy every bit of our services without missing out on anything.

Be the first point of contact for both B2B and B2C clients.

Collaborate with us, bringing your passion for tech and creativity.

Danish (C1) fluency and English (B2) proficiency are your superpowers.

Administrative & Tech Proficiency: Strong skills in administration and technology are a plus.

Salary: 11,000 PLN gross monthly for full‑time, with part‑time options available.

Relocation Support: ✈️

We Care About You :

Enjoy social benefits, MyBenefit cafeteria, private medical care, and life insurance.

Enhance your skills with our comprehensive training programs.

Global Work Environment: Connect with colleagues from around the world and expand your cultural horizons.