Service Business Development Representative - Nordics Market (Swedish speaker)

Infor Inc.; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading cloud solutions provider based in Barcelona is seeking a Business Development Representative to enhance customer engagement. In this role, you'll focus on identifying target accounts, conducting outreach, and strengthening service offerings to improve customer outcomes. Ideal candidates should be fluent in Swedish and English, possess strong communication and negotiation skills, and have a keen interest in B2B sales. The position offers a hybrid work model, competitive compensation, and additional perks like private medical insurance and monthly team events.

Servicios

Private medical insurance

Monthly team events

Ticket restaurant

Formación

• Good interpersonal, negotiation and persuasive skills.
• Strong communication skills and comfort speaking with customers.
• Organized, proactive, and resilient, comfortable with outreach and targets.
• Interest in building a long-term career in B2B sales and customer value.

Responsabilidades

• Identify and engage target accounts using structured outreach.
• Run discovery conversations to understand business needs.
• Position service offerings that help customers modernize and adopt innovation.
• Build qualified pipeline for Services Sales.
• Maintain accurate activity tracking in CRM.

Conocimientos

Swedish (native/fluent)

English (professional)

Negotiation skills

Communication skills

Interpersonal skills

Herramientas

Salesforce

Descripción del empleo

As aServices Business Development Representative (BDR), you’ll help customers get more value from their solutions by connecting them with the rightservice offerings from cloud modernization and adoption to optimization and best‑practice enablement. You’ll generate qualified opportunities through smart outreach, discovery, and simple value‑based messaging, partnering closely with Services Sales and account teams to drive pipeline and customer outcomes.

Why Join Us

• Launch your sales career with coaching, structure, and real growth paths
• Work in a global environment with modern tools and strong teamwork
• Learn consultative selling focused on customer outcomes—not just volume

What You’ll Do

• Identify and engage target accounts (existing customers and selected prospects) using structured outreach via email, phone, and social.
• Run discovery conversations to understand business needs, challenges, stakeholders, and timelines.
• Position service offerings that help customers modernize, adopt innovation, and improve outcomes (value/ROI‑focused messaging).
• Build qualified pipeline for Services Sales and relevant overlays.
• Coordinate warm handoffs with clear context (customer need, impact hypothesis, next steps).
• Maintain accurate activity and pipeline tracking in CRM and follow a defined territory/coverage plan.
• Use customer signals and insights (adoption, support trends, usage patterns where available) to prioritize accounts and personalize outreach.

What Success Looks Like

• Consistentpipeline generation and high‑quality opportunity qualification
• Strongqualification and opportunity progression through clear next steps
• Excellentterritory execution and prioritization
• Credible and relevant messaging that bring value to our customers.

Basic Qualifications

• Swedish (native/fluent) and English (professional)
• Good interpersonal, negotiation and persuasive skills
• Strong communication skills and comfort speaking with customers
• Organized, proactive, and resilient, comfortable with outreach and targets
• Interest in building a long‑term career in B2B sales and customer value

Preferred Qualifications

• First experience (internship/part‑time) in sales, customer‑facing roles, or B2B environments
• Familiarity with CRM tools (e.g., Salesforce) and customer platforms (a plus)
• Interest in cloud, digital transformation, services, and value‑based selling
• Clear and motivating progression path to develop and grow
• Flexibility to work between home and office (Hybrid: office + 2 days/week WFH)
• Competitive and attainable compensation structure with extra incentives. Salary will be discussed on first interview.
• Office situated in Barcelona (Saint Marti next to Glories)
• Ticket restaurant – explore Barcelona´s best local cuisines.
• Private medical insurance
• Monthly team events: Sport club, social club and charity events.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real‑world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business‑wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management ™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self‑actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long‑term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section .

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