Senior Site Reliability Engineer - Cloud & Devops

Thundersoft; Madrid; Híbrido; EUR 70.000 - 110.000; Jornada completa

Descripción de la vacante

Kyndryl is seeking a Site Reliability Engineer (SRE) in Madrid, Spain, to drive reliability and innovation across our information systems. The role involves collaborating with customers, shaping designs, and owning end-to-end operational excellence.

As part of a hybrid-friendly culture, you’ll work with a talented team to implement cutting-edge tools, improve performance, and ensure robust, secure platforms. Be part of a global path to growth.

Formación

• 5+ years in operational management including incident management and escalations.
• Experience designing and implementing application monitoring to ensure reliability and performance.
• Ability to define service level indicators and objectives with stakeholders across teams.
• Experience with Linux servers (RHEL preferred), networking, storage, and hyperscaler cloud platforms (AWS/Azure/GCP).
• Proficiency with data formats such as JSON and scripting languages like Bash.

Responsabilidades

• Ensure reliability, resiliency, and security of information systems and ecosystems.
• Analyze business needs and provide strategic designs and advice throughout the software lifecycle (build, test, deploy).
• Build trusted relationships with customers and drive collaboration for success.
• Work across customer sites and platforms with a proactive, entrepreneurial mindset to deliver innovative solutions.

Conocimientos

Incident management

Application monitoring

SLIs/SLAs/SLOs

Linux (RHEL)

Networking

Cloud platforms

JSON/YAML/Bash scripting

Kubernetes

OpenShift

Prometheus/Grafana/Loki

Educación

BS in Computer Science or related field

Herramientas

Ansible

Terraform

Python

Kubernetes

OpenShift

Prometheus

Grafana

Loki

AWS

Azure

GCP

Descripción del empleo

Partially Remote
Madrid, Spain
Full time
Req ID: R-64196

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Join us as a Site Reliability Engineer (SRE) and embark on an exciting journey of ensuring reliability, resiliency, and innovation in our information systems and ecosystems. As an SRE at Kyndryl, you'll be at the forefront of driving continuous improvement and delivering exceptional service to our customers.

Your role goes beyond traditional engineering, as you'll have the opportunity to analyze business needs, tackle complex problems, and provide strategic advice and designs. You'll be involved in every stage of the software lifecycle, from building and testing to deploying changes and maintaining robust systems.

We're looking for a true visionary who can think strategically and help shape the future of our services. Your expertise in building trusted relationships with customers and partnering with them for success will be instrumental in driving our growth.

As an SRE, you'll have the unique opportunity to work on end-to-end services, spanning customer sites and platforms. Collaboration and proactivity are key as you work alongside a talented team of professionals, eager to make a difference. You'll embrace an entrepreneurial mindset, taking ownership of your responsibilities and constantly seeking innovative solutions.

With an unwavering focus on quality, robustness, and security, you'll be a driving force in implementing cutting-edge tools that enhance our operations, improve reliability, and gather valuable feedback on our platforms. Your ability to identify and mitigate common operational issues will play a crucial role in delivering seamless experiences to our customers.

If you're passionate about pushing the boundaries of technology, thrive in a collaborative environment, and are motivated by the opportunity to shape the future of reliability engineering, then we want to hear from you. Join our team and be part of a dynamic and forward-thinking organization that values innovation and excellence in everything we do.

Location

Madrid, Spain

Your Future at Kyndryl

Kyndryl has a global footprint, which means that as a Site Reliability Engineer at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• At least 5 years of experience in operational management , including incident management and escalations ;
• Experience with design and implementation of application monitoring to ensure reliability and performance meets or exceeds business goals;
• Experience implementing strategies to cap operations load and to handle overflow using appropriate tooling and metrics; defining service level indicators and objectives in collaboration with stakeholders, business, development, DevSecOps and Operations teams;
• Solution and design experience in an enterprise environment: Linux server (RHEL is preferred), networking , storage and Hyperscaler Cloud (AWS, Azure, Google Cloud Platform); public cloud platforms such as AWS, OpenShift, Azure or GCP;
• Experience working with Data format and Scripting languages : JSON, YAML and Bash.

Preferred Skills and Experience

• BS degree in Computer Science, Engineering or other highly technical, scientific discipline;
• Expertise with Ansible , Terraform , and Python ;
• Experience with distributed technologies as well as dynamic resource management frameworks such as Kubernetes and Openshift , deployed both in public cloud and on premise infrastructures;
• Expertise in leveraging open-source tooling such as Prometheus , Grafana or Loki ;
• Spanish native , English fluent.

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.