Senior Salesforce Service Cloud Dev — Remote/Madrid

Tata Consultancy Services; Madrid; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Restaurant voucher

Childcare voucher

Transport voucher

Health insurance

Monthly financial support for home office expenses

Cash award for successful employee referrals

Job summary

Tata Consultancy Services is looking for a Salesforce Service Cloud Senior Developer in Madrid or Lisbon. This role involves developing Service Cloud features, building integrations, managing incidents, and ensuring platform security. Applicants should have 5-7 years of experience with Salesforce technologies including Apex and SOQL. The position offers a competitive salary, flexible work options, and benefits like health insurance and childcare vouchers. Opportunities for career development and remote work support are also provided.

Qualifications

• 5-7 years of experience in Salesforce Service Cloud development.

Responsibilities

• Develop Service Cloud features using Apex, LWC, Visualforce and SOQL.
• Build and maintain integrations using REST/SOAP APIs and MuleSoft.
• Participate in incident bridges and resolve BAU issues.
• Manage PBIs and IMRs and support end-to-end incident tracking.
• Own deployments, CI/CD processes and sandbox management.
• Perform code reviews and enforce platform standards.
• Ensure platform security including MFA, IP control and API versioning.
• Collaborate with product squads and contribute to platform improvements.

Skills

Salesforce Service Cloud

Apex

Visualforce

SOQL

REST / SOAP APIs

MuleSoft

CI/CD tools

Job description

Tata Consultancy Services is looking for a Salesforce Service Cloud Senior Developer in Madrid or Lisbon. This role involves developing Service Cloud features, building integrations, managing incidents, and ensuring platform security. Applicants should have 5-7 years of experience with Salesforce technologies including Apex and SOQL. The position offers a competitive salary, flexible work options, and benefits like health insurance and childcare vouchers. Opportunities for career development and remote work support are also provided.