Senior Prompt Engineer For Generative Ai & Llms

Nubika - Cloud Solutions; País Vasco; Presencial; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a Remote Control Operations Centre Engineer to ensure the optimal performance of global BESS and onshore wind fleets. In a 24/7 shift, you will handle advanced remote interventions via SCADA and act as the escalation point for critical turbine failures to minimize downtime.

You'll monitor assets, perform deep diagnostics, coordinate with back offices and field technicians, document resolutions, and mentor junior operators to improve efficiency and safety.

Formación

• Education: Degree or higher vocational training in Electrical Engineering, Renewable Energy, Automation, or related technical discipline.
• Experience: 3–5 years in BESS and/or Wind energy operations, remote-control centre or senior wind turbine/BESS technician.
• OEM Expertise: Experience with major onshore wind turbine platforms or BESS manufacturers and SCADA software from OEMs or commercial platforms.
• Technical Expertise: Proficiency in renewables tech, analyzing logs, reading electrical diagrams.
• Soft Skills: Strong problem-solving, clear communication and safety-first mindset.
• Languages: English proficiency required; other languages are a plus.

Responsabilidades

• Advanced Monitoring: escalation point for complex faults in real-time onshore wind farm operations and performance.
• SCADA-Based Troubleshooting: use SCADA and OEM software for deep diagnostics of persistent errors and shutdowns.
• Remote Intervention & Resets: perform remote-control sequences, safety resets, synchronized restarts and curtailments.
• Incident Management: coordinate alerts, liaise with back offices and field technicians during outages or grid constraints.
• Continuous Improvement: analyze fault patterns, document resolutions, mentor junior operators, contribute to LEAN initiatives.

Conocimientos

Electrical Engineering

Renewable Energy

Automation

SCADA

Troubleshooting

Remote monitoring

Educación

Bachelor's degree in Electrical Engineering

Vocational training in Automation

Herramientas

SCADA software

Descripción del empleo

Remote Control Operations Centre Engineer

Envision is a global green technology group committed to accelerating the energy transition through integrated renewable, storage, digital and hydrogen solutions.

Envision provides renewable energy system solutions to corporations, governments, and institutions worldwide, reducing the cost of renewable energy production, storage, and integration through continuous technological innovation. The company’s business spans smart wind turbines, energy storage, and green hydrogen solutions.

Role Overview

As a Remote Control Centre (RCC) Engineer, you will ensure the optimal performance of global BESS and onshore wind farm fleets. Operating in a 24/7 shift system, you will handle advanced technical troubleshooting, execute complex remote interventions via SCADA, and serve as the escalation point for critical turbine failures to minimize downtime and secure high asset availability.

Key Responsibilities

• Advanced Monitoring: Act as escalation point for complex technical faults, managing real-time onshore wind farm operations and performance.
• SCADA-Based Troubleshooting: Utilize high-tier SCADA systems and proprietary software to perform deep-dive technical diagnostics on persistent errors, curtailments, and unexpected shutdowns.
• Remote Intervention & Resets: Execute advanced remote-control sequences, safety resets, synchronized restarts, and curtailments ensuring maximum grid compliance and turbine efficiency.
• Incident Management: Coordinate critical alerts, lead the communication with back offices and / or on-site field technicians, and liaise with Service management during planned or emergency outages or grid constraints.
• Continuous Improvement: Analyse recurrent fault patterns, document complex resolutions in the knowledge base, and mentor junior operators to improve overall team efficiency. Assist in RCAs and contribute to our LEAN initiatives.

Shift Schedule

• 24/7 Shift Rotation: Willingness to work a continuous shift pattern (including nights, weekends, and public holidays) to guarantee round-the-clock fleet protection.

Qualifications

• Education: Degree or higher vocational training in Electrical Engineering, Renewable Energy, Automation, or a related technical discipline.
• Experience: Minimum 3–5 years of professional experience in BESS and/or Wind energy operations, with a proven track record in a remote-control centre or as a Senior Wind Turbine or BESS Technician.
• OEM Expertise: Experience with major onshore wind turbine platforms or major BESS manufacturers and SCADA software from OEMs or commercial platforms.
• Technical Expertise: Advanced proficiency in renewables technology, analysing technical logs, reading electrical diagrams.
• Soft Skills: Exceptional problem-solving skills under high‑pressure scenarios, assertive communication, and a strong safety‑first mindset.
• Languages: Professional proficiency in English is required. Spanish, Portuguese, French or German are a strong asset. Other languages will be also considered.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Networking Remote Field Service Engineer (L1) is an entry level engineering role, responsible for operating in region and provides a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre‑emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
**Key responsibilities:**

• Maintains the support process and ensures that requests for support are handled according to the procedures.
• Uses service assurance software and tools to investigate and diagnose problems, collects performance