Senior IT & AV Support Engineer - Global 24/7

Triton Technical; Madrid; Presencial; EUR 59.000 - 81.000; Jornada completa

Descripción de la vacante

An IT and AV integration company in Madrid is seeking a Senior Client Support Technician. The role involves providing 24/7 remote support, troubleshooting various audio visual and IT systems while mentoring junior team members. Strong knowledge of server management and effective communication are essential. Candidates should possess CCNA level knowledge and be proactive in their work ethic. This full-time position offers a salary range between €59,489.04 and €80,082.80 per year.

Formación

• Proficient in server management and software implementations.
• Ability to explain technical issues in a non-technical manner.
• Commitment to learning and mentoring others.

Responsabilidades

• Troubleshoot audio visual, IT systems, and automation.
• Conduct testing and commissioning of AV systems.
• Manage and resolve client helpdesk tickets.

Conocimientos

Advanced Microsoft Office knowledge

Effective communication skills

CCNA level knowledge

Herramientas

HP Servers

Dell Servers

Lenovo Servers

DAS/SAN/NAS Storage

Cisco Firewalls

FortiGate Firewalls

Cisco Switching

Descripción del empleo

An IT and AV integration company in Madrid is seeking a Senior Client Support Technician. The role involves providing 24/7 remote support, troubleshooting various audio visual and IT systems while mentoring junior team members. Strong knowledge of server management and effective communication are essential. Candidates should possess CCNA level knowledge and be proactive in their work ethic. This full-time position offers a salary range between €59,489.04 and €80,082.80 per year.