Senior Business Travel Consultant - Relocation needed to Portugal

Workster; Santander; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A travel consultancy is seeking a Customer Support Consultant to assist clients remotely. The role involves handling bookings and providing expert travel support. Candidates should have over 5 years of experience in business travel consultancy and proficiency in GDS systems. The position offers a flexible remote or hybrid work model, competitive remuneration, and various benefits including health plans and paid leave.

Servicios

Competitive remuneration package

Flexible work model

Medical, dental, and vision plans

Paid parental leave

Mental health support programs

Formación

• 5+ years of experience in a business travel consultant role.
• 3+ years of experience using GDS is mandatory.
• Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM).

Responsabilidades

• Provide customer support via chat, calls, and emails.
• Handle complex travel bookings including flights, rail, accommodations.
• Stay up to date with relevant travel information.

Conocimientos

Fluent English (C1)

Experience in customer-facing roles

Proficiency with tools like Gmail, Zendesk, Slack, Salesforce

Herramientas

GDS (Sabre, Amadeus, or Galileo)

Descripción del empleo

🌍 Work Remotely, Live Fully — From Portugal ☀️

Tired of the 9‑to‑5 grind in a gray city? It’s time to trade your cubicle for coastline. Portugal is calling — and your laptop is welcome too.

Why Portugal?

• 300+ days of sunshine ☀️
• Vibrant expat and tech communities 👩💻👨💻
• Delicious food, world‑class wine, and friendly locals 🍷
• Lower cost of living (but high quality of life!) 💸❤️

Why Remote Work?

Work where you feel inspired (beach, café, or castle!) 🌊☕🏰

Focus better, stress less, live more 🚀

Responsibilities

• Provide customer support via chat, calls, and emails, ensuring a smooth travel experience
• Stay up to date with relevant travel information, destinations, and service providers
• Assess customer needs, urgency, and preferences efficiently
• Handle complex travel bookings, including flights, rail, accommodations, and additional services

Requirements

• Fluent English (C1), both written and spoken
• 5+ years of experience in a business travel consultant role, handling air, rail, and accommodation bookings
• 3+ years of experience using GDS (Sabre, Amadeus, or Galileo) – Mandatory
• Experience in customer‑facing roles or contact center environments
• Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce
• Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM)

What we offer

• Competitive remuneration package based on experience, skills, and performance
• Flexible work model – Remote (Portugal) or Hybrid (Lisbon)
• Medical, dental, and vision plans with premium coverage
• Paid parental leave and bereavement leave
• Subsidized commuter benefits
• Mental health support programs
• Connectivity stipends to support remote work
• Guidance, training, and career development tools

Portugal + Remote Work = The Dream

Live in Lisbon, surf in Ericeira, wine‑taste in Porto — all while crushing your remote goals.

📍Relocate your life, not your job. Portugal awaits.