Senior Business Travel Consultant - Relocation needed to Portugal

Workster; Lérida; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading travel consultancy is looking for a remote customer support consultant to assist clients with travel bookings, providing excellent service and up-to-date information. Requires 5+ years of experience in business travel consulting, GDS knowledge, and fluent English. Offers flexible work options and a competitive remuneration package.

Servicios

Competitive remuneration package

Flexible work model

Medical, dental, and vision plans

Paid parental leave

Subsidized commuter benefits

Mental health support

Connectivity stipends

Career development tools

Formación

• 5+ years in a business travel consultant role, handling bookings.
• 3+ years experience using GDS (Sabre, Amadeus, or Galileo).
• Experience in customer-facing roles or contact centers.

Responsabilidades

• Provide customer support via chat, calls, and emails.
• Handle complex travel bookings, including flights, rail, and accommodations.
• Stay up to date with relevant travel information.

Conocimientos

Fluent English (C1)

Customer service skills

Proficiency in tools like Gmail, Zendesk, Slack, Salesforce

Descripción del empleo

🌍 Work Remotely, Live Fully — From Portugal ☀️

Tired of the 9‑to‑5 grind in a gray city? It’s time to trade your cubicle for coastline. Portugal is calling — and your laptop is welcome too.

Why Portugal?

• 300+ days of sunshine ☀️
• Vibrant expat and tech communities 👩💻👨💻
• Delicious food, world‑class wine, and friendly locals 🍷
• Lower cost of living (but high quality of life!) 💸❤️

Why Remote Work?

Work where you feel inspired (beach, café, or castle!) 🌊☕🏰

Focus better, stress less, live more 🚀

Responsibilities

• Provide customer support via chat, calls, and emails, ensuring a smooth travel experience
• Stay up to date with relevant travel information, destinations, and service providers
• Assess customer needs, urgency, and preferences efficiently
• Handle complex travel bookings, including flights, rail, accommodations, and additional services

Requirements

• Fluent English (C1), both written and spoken
• 5+ years of experience in a business travel consultant role, handling air, rail, and accommodation bookings
• 3+ years of experience using GDS (Sabre, Amadeus, or Galileo) – Mandatory
• Experience in customer‑facing roles or contact center environments
• Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce
• Ability to work rotating shifts (Monday to Sunday, 7 AM – 11 PM)

What we offer

• Competitive remuneration package based on experience, skills, and performance
• Flexible work model – Remote (Portugal) or Hybrid (Lisbon)
• Medical, dental, and vision plans with premium coverage
• Paid parental leave and bereavement leave
• Subsidized commuter benefits
• Mental health support programs
• Connectivity stipends to support remote work
• Guidance, training, and career development tools

Portugal + Remote Work = The Dream

Live in Lisbon, surf in Ericeira, wine‑taste in Porto — all while crushing your remote goals.

📍Relocate your life, not your job. Portugal awaits.