Senior Account Manager Health&Benefits

WTW; Madrid; On-site; EUR 90,000 - 130,000; Full time

Job summary

Willis Towers Watson seeks a senior professional in Health and Benefits consultancy to manage global and local clients within the H&B Corporate Unit. The role emphasizes client focus, teamwork, market knowledge, and high-quality service delivery across health, life and disability products.

The candidate will develop programs and market proposals, maintain strong client relationships, and ensure accurate policy checks and documentation. Fluency in English and MS Office proficiency are required.

Qualifications

• University degree in Economics, Business Administration or Law.
• Knowledge of health and life insurance market.
• 10+ years of experience in broker or insurance company.
• Proficiency in English (written and spoken).
• Microsoft Office knowledge (Excel, Word, PowerPoint).

Responsibilities

• Manage a portfolio of local and international clients with retention and new business growth.
• Deliver high levels of client service per SOPs.
• Design programs and market proposals to meet client needs.
• Check policies, calculations, market presentations, and client documents.

Skills

Client relationship

Business development

English proficiency

Time management

Team collaboration

Education

University degree in Economics, Business Administration or Law

Tools

MS Office

Job description

Description

The Role – We want you in our team

We are looking for an enthusiastic, professional, active, responsible and experienced senior profile in Health and Benefits consultancy and brokerage to manage our global and local clients, to form part of WTW H&B Corporate Unit, a professional, client focus and consolidated team, where team work, training, market knowledge and sales and high-quality service delivery are the basis of our success.

Responsibilities:

• Responsible for managing and developing a portfolio of local and international clients and prospects with accountability for retention of clients and new business development.
• Deliver high levels of client service in line with standard operating procedures
• Assist with and design programs and market proposals to best meet the client’s needs based on knowledge of the client, the insurance market and industry sector proposition
• Technical knowledge of health, life and disability, accident and BTA insurance products
• Check policies, technical calculations, market presentations and client documentation, as appropriate

Qualifications

The Requirements

• University degree on Economics, Business Administration or Law
• Knowledge of health and life insurance market
• At least, 10 years of experience in broker or insurance company
• Good client relationship skills; ability to develop strong relationships quickly and maximize resources effectively to achieve goals
• Ability to work collaboratively as part of a large team and capacity to work in a fast-paced environment
• Ability to work independently and in one's own team and in multiple teams
• Extremely organized with strong time management skills
• Proficiency in English (written and spoken)
• Microsoft office knowledge (excel, word, power point, …)
• Experience in managing Global Appointments will be appreciated

We are excited to hear your story.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]