Senior

Solutions; Portomarín; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A logistics company in Portomarín is seeking a Senior Operations Manager to oversee a logistics operations center. This role requires managing large teams, ensuring service quality, and maintaining customer relations. Candidates should have over 4 years of relevant experience, a university degree, and be fluent in English and advanced in Spanish. The position is fully on-site.

Formación

• More than 4 years of experience in logistics positions managing large teams.
• University degree, Master's in logistics or supply chain management is valuable.
• Fluent in English (B2) and advanced in Spanish (C1).

Responsabilidades

• Managing the operations team to create a people-centered culture.
• Ensure quality of service and manage team operations.
• Act as the main communication point with the client.

Conocimientos

Team management

Customer relations

Lean methodologies

Logistics optimization

Fluent English

Advanced Spanish

Educación

University degree

Master in logistics or supply chain management

Descripción del empleo

Direct message the job poster from Solutions & Decisions

Senior Talent Acquisition / Supply Chain & Operations

We are looking for the best SENIOR OPERATIONS MANAGER willing to participate in the growth of an important e-commerce Logistics Operations Centre of one of our top customers in the south of Madrid.

Mission: Reporting directly to the Site Manager, the mission of the position is to manage the logistics centre, organizing and supervising the different operational and management areas by leading the teams of this operation.

Responsibilities

• Managing the operations team, creating a people‑centred culture.
• Ensure compliance with the quality of service and coordination of the management of the teams.
• You will be the main point of daily communication with the client in order to meet their needs and requirements.
• Development of the teams of Managers in charge, as well as ensuring the correct leadership of all team members.
• Management of the productive activities of the work centre.
• Supervision and optimization of logistics processes, including returns and product reconditioning.
• Maintaining customer relations, satisfying their needs and responding to any possible incidents that may arise.
• Establish a continuous improvement plan and lean culture.
• Planning of campaigns and resources based on the client's needs.

Requirements

• More than 4 years of experience in similar LOGISTICS positions MANAGING large teams
• University degree (valuable Master in logistics or supply chain management)
• Fluent level of ENGLISH (B2)
• Advanced level of SPANISH (C1)
• Valuable experience in Lean/Continuous improvement
• Position 100% on-site.