Salesforce Marketing Cloud & CRM Architect

Triumph International; Madrid; Híbrido; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

A global lingerie leader in Madrid is seeking a Salesforce Marketing Cloud & CRM Architect to manage the global marketing automation ecosystem. The role involves engaging with marketing teams to enhance customer journeys and campaigns across Europe, Asia, and Japan. Key qualifications include 3-5 years of experience in CRM, expertise in Salesforce Marketing Cloud, and strong communication skills. This position offers a hybrid work model, allowing flexibility with two in-office days each week.

Servicios

Diversity and inclusion initiatives

Collaboration in a dynamic environment

Career development opportunities through Triumph Learning Academy

Formación

• 3-5 years of experience in CRM and email marketing
• Practical knowledge in Marketing Cloud Personalization
• Strong skills in platform administration and troubleshooting

Responsabilidades

• Partner with marketing teams for configuration and segmentation.
• Create dynamic customer experiences using Marketing Cloud.
• Ensure data flows between Marketing Cloud and connected systems.

Conocimientos

CRM and email marketing expertise

Salesforce Marketing Cloud experience

Integration skills

Attention to detail

Analytical skills

Educación

Bachelor's degree in IT

Master's degree preferred

Herramientas

Salesforce Commerce Cloud

Interaction Studio

Descripción del empleo

Triumph Group joins the ranks of global leaders in the lingerie sector, with a multi-facetted product palette that is sold in more than 80 countries, from Norway to Morocco and from Chile to Australia. This is taken care of by around 20,000 wholesale customers, with whom Triumph has traditionally had close relations, in addition to a dense network of more than 2,300 controlled points of sale, which are operated both by partners and by Triumph itself. The company is mindful of the fact that quality products must be accompanied by excellent service in order to satisfy demanding consumers.

Our IT Department for our office in Madrid is looking for a

Salesforce Marketing Cloud & CRM Architect (f / m / d) (100 %)

We’re looking for a Salesforce Marketing Cloud & CRM Architect to manage and optimize our global marketing automation ecosystem. As part of our IT Direct‑to‑Consumer team, you’ll ensure smooth operations, seamless integrations, and highly personalized campaigns that connect with customers across Europe, Asia, and Japan.

A hybrid working model is offered (2 days in the office per week – mandatory).

Responsibilities

• Enable the Business : Partner with marketing teams to configure journeys, automation, and segmentation that drive engagement and conversion
• Deliver Personalization at Scale : Use Marketing Cloud Personalization (Interaction Studio) to create dynamic, tailored customer experiences across digital channels
• Integrate Seamlessly : Ensure flawless data flows between Marketing Cloud and our connected systems—Salesforce Commerce Cloud, Core Cloud, and Data Cloud
• Maintain & Improve : Monitor system health, manage user access, troubleshoot issues, and ensure compliance with best practices and governance
• Support Campaign Execution : Assist with email, SMS, WhatsApp and push notification setup, testing, and deployment—keeping deliverability and engagement top of mind

Ideal Profile

• Experienced Professional : 3-5 years of experience in CRM and email marketing system implementation, with at least 3 years hands‑on in Salesforce Marketing Cloud.
• Integration‑Savvy : Skilled in connecting Marketing Cloud to external systems like Salesforce Commerce Cloud, Core Cloud, Data Cloud, PIM / DAM
• License in IT area, master preferred
• Personalization Expert : Practical experience in Marketing Cloud Personalization (Interaction Studio) and building targeted, real‑time customer experiences
• Detail‑Oriented Operator : Strong skills in platform administration, user management, and troubleshooting
• Business‑Savvy : Able to turn business needs into scalable, future‑proof technical strategies.
• Vendor & Project Pro : Skilled in managing external partners and delivering projects within scope, time, and budget
• Global Communicator : Fluent in English, with excellent communication and stakeholder management skills. Knowledge of Spanish is a ‘nice to have’
• Collaborative Partner : Able to work closely with marketing, e‑commerce, and IT teams to align technical capabilities with business goals
• Analytical & Results‑Driven : Comfortable interpreting campaign performance data and translating insights into actionable improvements

We offer :

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision : We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast‑paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy.

Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.