Sales Coordinator

Financecolombia; Cádiz; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading hospitality firm in Andalucía, Spain, is looking for a Sales Coordinator to support the sales team with a variety of administrative and operational tasks. The ideal candidate should have experience in sales, strong organizational skills, and be fluent in Spanish. This full-time role offers a competitive salary and benefits along with growth opportunities within the organization.

Servicios

Competitive Salary and Benefits

Discounted hotel rooms and food and beverage rates

Learning programs for growth and development

Opportunity for talent development and career growth

Formación

• Minimum of 1-2 years of experience in a sales or administrative role desired preferably in the hospitality or luxury hotel industry.
• Fluency in Spanish is required; additional proficiency in English is preferred.
• Strong organizational and multitasking abilities.
• Excellent communication skills both verbal and written.
• Customer-focused with the ability to manage multiple client relationships simultaneously.
• Candidate must be a citizen of the European Union or possess a valid work permit for Spain.

Responsabilidades

• Provide administrative support to the Sales team including preparing quotes and contracts.
• Assist in managing client relationships and ensuring customer satisfaction.
• Coordinate room blocks, group bookings, and meeting reservations.
• Track leads, bookings, and cancellations.
• Serve as a point of contact for clients and internal departments.

Conocimientos

Sales Experience

Microsoft Office

Customer Service

Hotel Experience

Hospitality Experience

Basic Math

Microsoft Powerpoint

Salesforce

Filing

Project Management Software

Administrative Experience

Sales Support

Educación

1-2 years of experience in a sales or administrative role

Herramientas

Hotel booking systems

CRM software

Sales tools

Descripción del empleo

The Sales Coordinator is responsible for supporting the sales team with administrative and operational tasks. This role involves maintaining client relationships managing correspondence preparing reports coordinating bookings and assisting with sales strategies to help achieve hotel revenue goals.

The individual in this position should be proactive have excellent interpersonal skills and have a strong understanding of the hospitality industry to provide exceptional support for clients and internal teams.

Responsibilities

Sales Support :

Provide administrative support to the Sales team including preparing quotes proposals and contracts for clients when required.

Assist in the preparation and execution of sales presentations in coordination with the Marketing department and client proposals.

Manage and track leads and customer inquiries to ensure timely follow-up and conversion.

Maintain accurate and up-to-date records of sales activities including calls meetings and sales reports.

Client Relationship Management :

Assist in managing existing client relationships by providing follow-up communication and maintaining customer satisfaction.

Respond to client requests inquiries and bookings promptly when required.

Coordinate site tours meetings and events for prospective clients and existing customers when required.

Monitor client feedback and escalate any concerns or issues to the Sales Manager for resolution.

Booking Coordination :

Coordinate room blocks group bookings and meeting / event reservations.

Provide support in reviewing and finalizing group billing in coordination with the Groups and Events Manager adhering to the group contract terms and conditions.

Ensure proper communication and coordination with the hotels operational departments (e.g. Front Desk Catering Housekeeping) to fulfill client requirements and event specifics.

Ensure booking systems are updated and accurate regarding reservations and sales activities.

Sales Reporting & Administration :

Assist in preparing and generating regular sales reports including performance metrics and target progress.

Track leads bookings and cancellations and ensure they are entered into the property management system (PMS) or CRM software.

Compile data for sales forecasts market trends and competitor analysis.

Help organize and maintain the sales database ensuring accurate and accessible information for the team.

Marketing and Promotion Support :

Coordinate and support marketing initiatives and campaigns to promote the hotels services.

Customer Service & Communication :

Serve as a point of contact for clients and internal departments ensuring timely and effective communication.

Respond to client inquiries either by phone email or in person with excellent customer service.

Assist in handling any complaints or concerns from clients and liaise with the sales team to resolve them.

Administrative Tasks :

Schedule appointments meetings and follow-ups for the Sales team.

Prepare and manage travel arrangements for Sales staff when required.

Organize and maintain sales documentation files and correspondence for easy retrieval.

Qualifications :

Minimum of 1-2 years of experience in a sales or administrative role desired preferably in the hospitality or luxury hotel industry.

Experience with hotel booking systems CRM software or sales tools is beneficial but not required

Fluency in Spanish is required; additional proficiency in English is preferred. Proficiency in additional languages will be considered a plus.

Strong organizational and multitasking abilities.

Excellent communication skills both verbal and written.

Strong attention to detail and the ability to work under pressure to meet deadlines.

Customer-focused with the ability to manage multiple client relationships simultaneously.

Proficiency in Microsoft Office (Excel Word PowerPoint) and familiarity with sales software.

Team-oriented with a positive attitude and collaborative mindset.

Ability to handle confidential and sensitive information with discretion

Candidate must be a citizen of the European Union or possess a valid work permit for Spain.

Additional Information :

What is in it for you :

• Competitive Salary and Benefits
• Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!

Remote Work : No

Employment Type : Full-time

Key Skills

Sales Experience,Microsoft Office,Customer Service,Hotel Experience,Hospitality Experience,Basic Math,Microsoft Powerpoint,Salesforce,Filing,Project Management Software,Administrative Experience,Sales Support

Experience : years

Vacancy : 1