A leading consulting firm is looking for an experienced Identity and Access Management Support Engineer, based in Barcelona or remote in Spain. The ideal candidate will have a degree in Computer Science, several years of experience in IAM, particularly with SailPoint IdentityIQ, and strong analytical skills. Responsibilities include providing 2nd and 3rd level support, monitoring system health, and collaborating with clients for improvements. The position requires fluency in English, with knowledge of German considered a plus.
Qualifications
Several years of hands-on experience in IAM, especially with SailPoint IdentityIQ.
Solid knowledge of databases, directory services, and IT security best practices.
Fluent in English; German and SailPoint certifications are a plus.
Responsibilities
Operate and support IAM solutions for global clients.
Provide 2nd and 3rd level support for access issues.
Proactively monitor system health and integrations.
Optimize custom workflows and support system upgrades.
Drive continuous improvement by collaborating with customers.
Maintain documentation and mentor junior team members.
Skills
IAM solutions operation
2nd and 3rd level support
System health monitoring
Workflow optimization
Analytical skills
Problem-solving ability
Customer-focused communication
Fluency in English
Education
Degree in Computer Science or Information Security
Tools
SailPoint IdentityIQ
Job description
A leading consulting firm is looking for an experienced Identity and Access Management Support Engineer, based in Barcelona or remote in Spain. The ideal candidate will have a degree in Computer Science, several years of experience in IAM, particularly with SailPoint IdentityIQ, and strong analytical skills. Responsibilities include providing 2nd and 3rd level support, monitoring system health, and collaborating with clients for improvements. The position requires fluency in English, with knowledge of German considered a plus.