Rooms Admin Assistant

The Ritz-Carlton; Tenerife; Híbrido; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A luxury hotel in Tenerife is seeking a Rooms Admin to provide essential administrative support for the Rooms Division. This role includes coordinating communications, managing documentation, and assisting with various operational tasks. The ideal candidate should possess strong organizational skills, be detail-oriented, and thrive in a fast-paced luxury environment. Fluency in English and Spanish is essential, along with proficiency in Microsoft Office. Join our team and contribute to our high standards of service.

Servicios

Attractive salary above market standards

Travel worldwide with special rates at Marriott hotels

20% discount on culinary offerings

75% discount on flights to Mainland Spain

Complimentary meals in the employee dining room

Innovative training programs

Formación

• Previous administrative experience, ideally in hospitality or luxury environments.
• Ability to maintain discretion and confidentiality.
• Flexibility, teamwork spirit, and proactive mindset.

Responsabilidades

• Provide full administrative support to Rooms Division leadership.
• Manage and maintain departmental documentation and reports.
• Coordinate internal communications to ensure room readiness.
• Prepare daily, weekly, and monthly operational reports.
• Support onboarding processes for new employees.

Conocimientos

Strong organizational skills

Multitasking

Excellent communication

Customer service abilities

Fluency in English and Spanish

Herramientas

Microsoft Office

Digital tools and reporting systems

Descripción del empleo

Instantly recognizable, The Ritz‑Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – spread across the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This 5‑star resort is an award‑winning gastronomic destination, featuring restaurants that range from light and simple cuisine to Michelin‑starred fine dining. In addition, it boasts numerous pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas.

Join our team!

Rooms Admin

Who we are looking for…

Are you passionate about ensuring operational excellence, supporting our Rooms Division team, and delivering flawless administrative coordination? As Rooms Admin, you will play a key role behind the scenes, ensuring that all room‑related processes, documentation, and communications flow smoothly. If you are organized, detail‑oriented, and thrive in a luxury, fast‑paced environment, we would love to meet you!

Your responsibilities include…

• Provide full administrative support to the Rooms Division leadership team (Front Office, Housekeeping, Guest Relations).
• Manage and maintain departmental documentation, reports, schedules, and operational records.
• Coordinate internal communications between departments to ensure room readiness and guest satisfaction.
• Assist with payroll input, attendance tracking, and scheduling updates for Rooms Division teams.
• Prepare daily, weekly, and monthly operational reports.
• Support onboarding processes for new employees in the Rooms Division.
• Ensure compliance with The Ritz‑Carlton brand standards in all administrative procedures.
• Liaise with external suppliers and manage orders for office supplies and departmental needs.
• Assist with guest inquiries when necessary, ensuring timely and elegant follow‑up.
• Identify opportunities to optimize processes and contribute to continuous improvement.

What we expect from you…

• Previous administrative experience, ideally in hospitality or luxury environments.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Fluency in English and Spanish (additional languages are a plus).
• Proficiency in Microsoft Office and comfort with digital tools and reporting systems.
• Ability to maintain discretion and confidentiality.
• Flexibility, teamwork spirit, and a proactive mindset.
• Valid work permit in Spain.

What we offer…

• Attractive salary above market standards.
• Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also for your family, partner, and parents.
• Enjoy our culinary offerings with 20% discount at our hotels and 50% at the resort.
• Up to 75% discount on flights to Mainland Spain if you reside in Tenerife.
• Corporate benefits with discounts on leisure and travel.
• Special birthday gift.
• Experience the resort as a guest after one year of service – a unique opportunity!
• Extra pay.
• Innovative training programs and professional development opportunities.
• Growth possibilities within an international company.
• Complimentary meals in the employee dining room.
• Uniform and laundry included.
• Employee celebrations and events: outings, anniversaries, special weeks.
• Activities to contribute to the community.
• (All benefit programs and bonuses are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time.)

Feeling inspired?

Apply on MarriottCareers with your documentation.

Marriott International is an equal opportunity employer. We believe in diversity and an inclusive culture focused on people. We are committed to not discriminating based on disability, veteran status, or other protected grounds under the law.

Across more than 100 award‑winning properties worldwide, the Ladies and Gentlemen of The Ritz‑Carlton create experiences so exceptional they linger long after the stay. We believe everyone succeeds when empowered to be creative, attentive, and compassionate.

Every day we set the standard for unique luxury service and take pride in delivering excellence in care and comfort for our guests.

Your role will be to ensure that The Ritz‑Carlton “Gold Standards” are upheld with grace and attention every day. These values are the foundation of our culture and the reason The Ritz‑Carlton is a global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values.

By joining The Ritz‑Carlton, you become part of Marriott International’s portfolio of brands. Be where you can give your best, start your purpose, belong to an incredible global team, and become the best version of yourself.

At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz‑Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz‑Carlton, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.