Retail Sales Associate — Customer Experience Champion

Columbia Sportswear Company; Santa Agnès de Malanyanes; On-site; EUR 14,000 - 17,000; Full time

Job summary

Columbia Sportswear Company in Cataluña is seeking a Retail Associate to assist customers, demonstrate product features, and make informed recommendations to boost satisfaction. You will be a brand ambassador on the sales floor, helping maintain visual standards and support store leadership.

The role emphasizes problem solving, teamwork, and delivering quick, accurate checkout experiences while handling inventory and processing transactions.

Qualifications

• No formal education required; HS diploma or GED preferred.
• 2 years or less of experience in a similar role.
• Experience operating inventory and POS systems.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service by addressing consumer questions and issues on product features, benefits and availability.
• Maintain store standards for visual merchandising, cleanliness and safety; retrieve merchandise as needed.
• Perform cash register transactions accurately and efficiently (sales, returns, exchanges, loyalty program).
• Contribute to store profitability by efficiently handling product flow and stock replenishment.

Skills

Customer service

Sales skills

Problem solving

Communication

Education

High School Diploma or GED

Tools

POS systems

Inventory management

Retail software

Job description

Columbia Sportswear Company in Cataluña is seeking a Retail Associate to assist customers, demonstrate product features, and make informed recommendations to boost satisfaction. You will be a brand ambassador on the sales floor, helping maintain visual standards and support store leadership.

The role emphasizes problem solving, teamwork, and delivering quick, accurate checkout experiences while handling inventory and processing transactions.