Retail Associate II

FashionUnited; Madrid; Presencial; EUR 20.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous benefits packages

Opportunities for personal and professional growth

Descripción de la vacante

FashionUnited is seeking a Sales Associate for the Madrid Las Rozas Store. This role involves driving sales efforts and enhancing customer relationships through outstanding service and teamwork. Ideal candidates should have retail experience, excellent communication skills, and a passion for customer satisfaction.

A vibrant and energetic work environment is promoted, with responsibilities including maintaining store standards and ensuring customer engagement. This position offers flexible scheduling to meet retail demands.

Formación

• 1-2 years of customer service and/or retail experience preferred.
• Must perform basic retail math and have basic computer skills.
• Flexible with scheduling and available to work retail hours.

Responsabilidades

• Create a fun, energetic environment for our customers.
• Consistently perform to operational and merchandising standards.
• Partner with teammates on tasks and processes.

Conocimientos

Customer service skills

Teamwork

Retail experience

Communication skills

Problem-solving

Descripción del empleo

Converse Sales Associate – 40 Hours – Madrid Las Rozas Store

Become part of the Converse Team

Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Without you, we’d just be collectors of our own stuff.

Business equals selling stuff. That’s the basic model. The more complex awesome model is creating stuff that people identify with and then you figuring out how to get it to them. We need people like you: creative, dynamic problem solvers who see it as more than business, seeing it as giving people the tools of self-expression and individuality.

As a Sales Associate you will be responsible for driving the selling efforts and customer relationships in Converse stores through excelling in customer service and selling techniques, while supporting merchandising and product flow. We’re looking for someone who:

• Serves our consumer: friendly, team player, cares for customers and wants to deliver the best experience.
• Is the best of the best: coachable, goal‑oriented, and a learner who is innovative and influential to others.
• Plays by the rules: professional, shows up each day with a high level of integrity and reliability, is task‑focused, and does the right thing.
• Strives to win: brand advocate who brings passion, energy, drive and positivity into customer interactions in an authentic way.

Responsibilities

• Create a fun, energetic environment for our customers.
• Consistently perform to operational and merchandising standards.
• Partner with teammates on tasks, processes, merchandising and product flow opportunities.
• Ensure basic understanding of footwear, apparel and accessories.
• Support superior standards around store cleanliness and store safety.
• Act in accordance with store policies and procedures at all times.
• Maintain consistent attendance in accordance with Converse Attendance Expectations and Retail Conduct Expectations.

Qualifications

• 1‑2 years of customer service and/or retail experience preferred.
• Must be able to perform all retail floor functions including standing for extended periods, climbing ladders, stocking/retrieving/merchandising, and unloading shipments.
• Ability to effectively communicate with employees and customers.
• Able to accomplish multiple tasks in a fast‑paced environment.
• Able to work effectively with others in a team‑oriented environment and provide excellent customer service.
• Must perform basic retail math and have basic computer skills.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Converse is more than a company; it’s a worldwide advocate for self‑expression. This belief motivates our employees, permeates our working environment, and inspires our products. No two of us look or think exactly alike. We are each one‑of‑a‑kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience.