Rentals Lead

Vivla Lifestyle SL; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading vacation rental company based in Spain is looking for a Rental Experience Manager to own vacation rental operations. This hands-on role requires a near-native English speaker with strong team leadership experience and knowledge of dynamic pricing and channel management tools. You'll be responsible for licensing, marketing, and ensuring top-notch guest experiences. Enjoy flexible working arrangements and an engaging company culture that values work-life balance and professional growth.

Servicios

Flexibility to work from home or office

Remote work week every quarter

Free lunch at the office

Company parties

Supportive work environment

Formación

• Experience in the hospitality industry is a plus.
• Demonstrated ability to work independently and manage multiple tasks.
• Strong organizational and communication skills.

Responsabilidades

• Own the vacation rental flow from licensing to post-stay follow-up.
• Manage tourist licenses and onboard new homes onto platforms.
• Promote homes through marketing campaigns.
• Take ownership of pricing strategies and oversee platform syncs.
• Respond to booking requests and ensure guest satisfaction.

Conocimientos

Near-native level of English

Fluent in Spanish or another European language

Experience leading teams

Knowledge of channel managers and tools

Understanding of dynamic pricing

Digital marketing campaign experience

Comfortable using tech tools

Herramientas

Airbnb

Booking

Smoobu

Guesty

Descripción del empleo

About VIVLA

VIVLA is the leading European player in second home co‑ownership. We’ve created an alternative model to own, buy and enjoy second homes, becoming the leading co‑ownership player in Europe with properties across places like Formentera, Sotogrande, Baqueira, Menorca, Ibiza or Roche.

We’re a team of veteran founders (6 startups launched, 3 sold) determined to make Vivla the professional adventure of our lives. We have raised a $30M financing round with some of the top investors in Europe and USA, including Pau Gasol (who is also our global brand ambassador)

An A‑star team with a +80 NPS culture. You will be working in one of the fastest growing Proptech companies in the region, and a great place to be challenged and become your best professional self.

About the role

We’re looking for a Rental Experience Manager who will fully own our vacation rental operations. From licensing to guest experience, you’ll lead everything end-to-end — ensuring that every VIVLA stay delivers on excellence, fluidity, and warmth.

This is a hands‑on role for someone who loves hospitality, knows the power of dynamic pricing, and understands how to work across platforms, channels and teams.

What you’ll do

• Own the entire vacation rental flow — from licensing and listing to post‑stay follow‑up.
• Manage tourist licenses and onboard new homes onto platforms like Airbnb and Booking.
• Promote our homes through targeted marketing campaigns across VIVLA’s network and social channels.
• Take full ownership of daily pricing strategies, optimizing for seasonality, holidays and demand trends.
• Oversee all channel managers and rental platforms to ensure seamless syncs.
• Upload and update listings with photos, features, cancellation policies, cleaning fees, etc.
• Respond to booking requests and coordinate calendars for VIVLA homes.
• Ensure every guest enjoys a 5‑star VIVLA experience — consistently and globally.

What you’ll need

• Near‑native level of English (and ideally, fluent in Spanish or another European language).
• Proven experience leading teams and projects independently.
• Strong knowledge of channel managers and tools like Airbnb, Booking, Smoobu, Guesty, etc.
• Solid understanding of dynamic pricing and revenue optimization.
• Experience running digital marketing campaigns (e.g., Meta Ads, Mailchimp).
• Comfortable using tech tools and AI platforms (e.g., Cursor, Notion AI, ChatGPT).

What we offer

We offer a competitive compensation package, including market‑rate salary. We also offer unique benefits, such as :

• Flexibility to work from home, a nice city‑center office, or with flip‑flops from the beach if that’s what you like.
• One remote work week every quarter and two annual VIVLA la VIDA off‑site company parties.
• Free lunch at the office, including a team family lunch on Thursdays and weekly beer‑filled All Hands.
• Working with excellent professionals is the best motivation. Here you’ll find a friendly bunch of entrepreneurs aiming to change the way people live.
• A carefully crafted and purpose‑driven company culture with clear operating principles that you can help develop and enjoy, maximizing your performance.
• A leadership team that truly cares about a rich and balanced lifestyle for all employees, and a work environment that guarantees emotional safety and mental stability of all employees.

How is the team and our culture?

• We are a small, compact and very senior team. Our executive team has been behind the growth and internationalization of several companies. Right now, there are 40 of us on the team.
• At Vivla you will have the rare chance to work in a vibrant and energizing start‑up culture with flat hierarchies and clear core values. We have no space for arrogance, empty corporate bureaucracy, lack of empathy or mistreatment.
• We treat people as we would treat our family, for real, and we also believe that people should have fun, flexibility and good perks, but knowing that hard work is very important to build something great (mental health friendly : -)
• We have a large kitchen in the office and every Thursday a couple cooks for the rest.