Rental Agent

Europcar Mobility Group; San Cristóbal de La Laguna; Presencial; EUR 16.000 - 21.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group is seeking a Rental Sales Agent in La Laguna, Canary Islands. This entry-level role focuses on delivering excellent service while driving sales at the counter and handling rental transactions with accuracy.

You will be the first point of contact for customers, guiding them through reservations, paperwork, and optional add-ons to enhance the rental experience. A proactive, customer-focused attitude is essential.

Formación

• Excellent interpersonal and communication skills.
• Strong ability to upsell and meet sales targets.
• Experience in customer-facing roles is preferred.

Responsabilidades

• Handle reservations and rental agreements accurately and efficiently.
• Welcome customers and provide exceptional service at the counter.
• Maximize sales by suggesting coverage products, upgrades and additional services.

Conocimientos

Communication

Sales acumen

Customer service

Herramientas

POS systems

Descripción del empleo

Rental AgentZum Hauptinhalt springenYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies.# Willkommen auf unserem Karriereportal!Rental Agent page is loaded## Rental AgentBewerbenlocations: La Laguna (Santa Cruz de Tenerife)time type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 17. August 2026 (Noch 19 Tage Zeit für Bewerbung)job requisition id: JR114150**Europcar Mobility Group**At **Europcar Mobility Group**, our purpose is to help to change the way you move. We are guided by our core values: *We are happy to help*, *We embrace change*, *We take responsibility*, *We act with respect* and *We move as one*. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.**Job Description****Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales!** Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our Network & Stations team within the broader Operations function. As a Rental Sales Agent, you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales. **Key Responsibilities*** Handle reservations and process rental agreements with accuracy and professionalism* Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish* Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance* Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections* Adhere to all rental policies and procedures to ensure smooth and compliant transactions* Assist customers by identifying any additional services or products that may enhance their rental experience* Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process* Support branch operations by performing additional duties as requested by management **What We’re Looking For:*** Sales Background: Proven sales experience in a dynamic, fast-paced environment* Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services* Strong customer service skills and the ability to communicate professionally* A sales-driven attitude with a focus on meeting and exceeding targets* Ability to work efficiently in a fast-paced, customer-focused environment* Attention to detail and a commitment to providing accurate and timely service **Ideal Experience*** Previous experience in a customer-facing or sales role, ideally in retail, hospitality, or automotive sectors* Demonstrated ability to achieve or exceed sales targets* Experience handling transactions and working with point-of-sale systems* Familiarity with rental agreements or similar customer service documentation is a plus **Skills & Competencies*** Excellent interpersonal and communication skills* Strong sales acumen and persuasive abilities* High level of professionalism and reliability* Ability to multitask and stay organized in a busy environment* Attention to detail and accuracy in all customer interactions* Team player with a positive, can-do attitude **Why Join Us?**Be part of a dynamic team that values customer satisfaction and professional growth. Play a key role in enhancing the customer experience while contributing to the company’s success. Enjoy opportunities for career development within a fast-growing company. If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.**Europcar Mobility Group** is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move”* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: www.europcar-mobility-group.com