Remote Travel Consultant

Sweetcarolinatravels; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A travel consultancy is seeking a Remote Travel Consultant to provide exceptional support to clients throughout their travel experiences. The successful candidate will engage with inquiries, facilitate bookings and offer insights on destinations. Ideal applicants should possess strong communication skills and have experience in customer service, specifically in travel or hospitality. This fully remote role offers flexible scheduling and exclusive travel perks, fostering a culture of passion for travel and meaningful connections.

Servicios

Exclusive travel perks

Access to industry-only discounts

Ongoing training and mentorship

Community culture focusing on meaningful memories

Formación

• Experience in travel, tourism, or hospitality is ideal.
• Capability to resolve client concerns efficiently and empathetically.
• Ability to adapt quickly to new systems and booking tools.

Responsabilidades

• Engage with client inquiries through various communication channels.
• Support travelers with booking updates and special requests.
• Provide accurate insights on travel-related information.
• Confirm trip details and gather post-travel feedback.
• Resolve customer concerns with a focus on satisfaction.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

Support travelers with booking updates, modifications, cancellations, and special requests.

Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.

Follow up to confirm trip details and gather feedback post‑travel.

Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry‑only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow‑through habits.

Tech‑savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.