Remote Travel Concierge — Elevate Every Traveler's Experience

Viajemos solas pero en Grupo; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A travel agency based in Barcelona is seeking a Travel Customer Service professional to deliver outstanding support for clients before, during, and after their trips. This fully remote position allows for flexible hours and focuses on assisting clients with booking updates, itinerary changes, and ensuring a smooth travel experience. Ideal candidates will have a customer-first attitude, experience in tourism or hospitality, and a passion for travel. Training and support will be provided, along with opportunities for career growth and access to industry discounts.

Servicios

Fully remote position

Flexible hours

Training and support

Career growth opportunities

Access to travel benefits

Formación

• Strong communicator with a customer-first mindset.
• Experienced in customer service, preferably in travel, tourism, or hospitality.
• Well-organized and comfortable handling multiple requests.

Responsabilidades

• Communicate with clients to answer questions and provide assistance.
• Manage booking updates and special travel needs.
• Proactively check in with clients to confirm details.

Conocimientos

Strong communication

Customer service experience

Organizational skills

Tech-savvy

Passion for travel

Descripción del empleo

A travel agency based in Barcelona is seeking a Travel Customer Service professional to deliver outstanding support for clients before, during, and after their trips. This fully remote position allows for flexible hours and focuses on assisting clients with booking updates, itinerary changes, and ensuring a smooth travel experience. Ideal candidates will have a customer-first attitude, experience in tourism or hospitality, and a passion for travel. Training and support will be provided, along with opportunities for career growth and access to industry discounts.