Remote Travel Advisor

Sweetcarolinatravels; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A remote travel agency in Valencia is looking for a Remote Travel Advisor. You'll engage with clients through various channels, supporting their travel needs from booking to post-travel feedback. The role demands strong communication skills and a passion for helping travelers create unforgettable experiences. Enjoy flexible remote work, exclusive travel perks, and opportunities for professional development within a community that values meaningful connections.

Servicios

Exclusive travel perks

Ongoing training and mentorship

Flexible work schedule

Community culture

Formación

• Strong communication skills required.
• Experience in travel customer service preferred.
• Attention to detail is crucial.

Responsabilidades

• Engage with clients via email, phone, and messaging.
• Support travelers with bookings and special requests.
• Provide insights on travel documents and procedures.
• Confirm trip details and gather post-travel feedback.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy with booking tools

Passion for travel

Descripción del empleo

As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry‑only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.