Remote Travel Advisor

Sweetcarolinatravels; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading travel agency is seeking a Remote Travel Advisor to guide clients throughout their travel experience. You will handle bookings, provide insights about destinations, and resolve any issues with empathy and professionalism. The ideal candidate has strong communication skills, a background in customer service, and a passion for travel. This remote role offers flexible scheduling and exclusive travel perks, as well as opportunities for professional development.

Servicios

Exclusive travel perks

Access to industry discounts

Ongoing training and mentorship

Flexible work schedule

Formación

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong organizational and follow-through habits.
• Quick to adapt to new systems and booking tools.

Responsabilidades

• Engage with client inquiries across various communication channels.
• Support travelers with booking updates and special requests.
• Provide accurate insights on destinations and travel procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Customer service experience

High attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry‑only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.