Remote Operations Coordinator | Multilingual Crisis Support

International SOS; Madrid; A distancia; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

A global health and security management company in Madrid is seeking an Operations Coordinator who is fluent in Spanish, Portuguese, and English. This role involves supporting members with healthcare and strategic queries, handling logistics, and working collaboratively in a dynamic environment. The ideal candidate is empathetic, organized, and has a passion for helping others. Join us to make a meaningful impact in people's lives.

Servicios

Structured career development

Dynamic and respectful workplace

Opportunities for progression

Formación

• Empathetic with a passion to help people.
• Ability to handle various situations with professionalism.
• Knowledge of data protection and privacy practices.

Responsabilidades

• Support members with healthcare and security queries.
• Book appointments and authorize treatments.
• Coordinate care and communicate logistics globally.
• Work with a team of medical and security professionals.

Conocimientos

Critical thinking

Organizational skills

Customer Service experience

Fluent in Spanish

Fluent in Portuguese

Fluent in English

Herramientas

Microsoft Office

Descripción del empleo

A global health and security management company in Madrid is seeking an Operations Coordinator who is fluent in Spanish, Portuguese, and English. This role involves supporting members with healthcare and strategic queries, handling logistics, and working collaboratively in a dynamic environment. The ideal candidate is empathetic, organized, and has a passion for helping others. Join us to make a meaningful impact in people's lives.