Remote German-Speaking Roadside Support Agent

SIXT; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking a German Speaking Roadside Assistance Agent to work fully remotely from Spain. In this role, you will support customers in breakdown situations through effective communication and coordination. Applicants should have fluency in both German and English, customer service experience, and a proactive attitude. Benefit from work-life balance, professional growth opportunities, and a vibrant team culture. If you're committed to excellent customer support, apply now!

Servicios

Work-Life Balance

Employee Discounts

Team Building Activities

Professional Growth Opportunities

Formación

• At least 1 year in a customer-facing or service-oriented role.
• Strong communication skills in German and English.
• Ability to work in a rotating shift schedule.

Responsabilidades

• Receive damage and breakdown reports from customers.
• Coordinate necessary measures like towing services.
• Organize replacement vehicles for customers.
• Forward breakdown cases to the manufacturer.
• Assist customers with questions related to breakdowns.

Conocimientos

Fluency in German

Fluency in English

Customer service passion

Proactive mindset

Technical proficiency in MS Office

Remote work adaptability

Descripción del empleo

A leading mobility service provider is seeking a German Speaking Roadside Assistance Agent to work fully remotely from Spain. In this role, you will support customers in breakdown situations through effective communication and coordination. Applicants should have fluency in both German and English, customer service experience, and a proactive attitude. Benefit from work-life balance, professional growth opportunities, and a vibrant team culture. If you're committed to excellent customer support, apply now!