Remote Field Data Collector - Entry-Level Networking

Tsmg Holding; Barcelona; Remote; EUR 25,000 - 42,000; Full time

Job summary

NTT DATA is seeking a Data Analyst (SAS/SQL) fluent in German for our Madrid Center of Excellence. This remote-friendly, full-time position supports Real-World Solutions with statistical programming and data analysis capabilities.

You will collaborate with a diverse team of analysts to generate insights for health and market access projects, leveraging SAS, SQL, and related tools in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent in Information Technology or Computing.
• Entry level experience in Networking technologies including routing, switching and Wireless.
• Entry level experience providing remote support in Networking technologies.

Responsibilities

• Maintain the support process and handle requests per procedures.
• Use service assurance software to diagnose problems and create reports.
• Escalate unresolved incidents and follow up until resolution.
• Document and close resolved incidents according to procedures.
• Coordinate with stakeholders to expedite diagnosis and remediation.

Skills

Communication skills

Cross-cultural communication

Active listening

Vendor technologies

Remote troubleshooting

Management agent concepts

Education

Bachelor's degree in IT or Computing

Networking certifications (CCNA/JNCIA/ACMA)

Tools

Cisco

Juniper

Aruba

RiverBed

Job description

NTT DATA is seeking a Data Analyst (SAS/SQL) fluent in German for our Madrid Center of Excellence. This remote-friendly, full-time position supports Real-World Solutions with statistical programming and data analysis capabilities.

You will collaborate with a diverse team of analysts to generate insights for health and market access projects, leveraging SAS, SQL, and related tools in a fast-paced environment.