Remote Digital Customer Success Partner (EMEA)

360Learning; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A collaborative learning platform company in Spain is looking for a Customer Success Manager to support clients in implementing digital training strategies. You will manage client relationships, ensure contract renewals, and identify new project opportunities to enhance business impact. Ideal candidates should have 1-1.5 years in Customer Success, particularly in the SaaS industry, and strong communication skills. This role offers flexible work-from-home options and various employee benefits.

Servicios

Work From Home allowance

Health insurance

Flexible hours

Formación

• 1-1.5 years+ of experience in a Customer Success position.
• Experience managing a large book of business with SMB clients.
• Ability to express ideas through data clearly.

Responsabilidades

• Support clients in implementing digital training strategies.
• Ensure renewal of contracts through effective coordination.
• Identify customer use-cases to improve success.

Conocimientos

Customer Success Experience

Client Management

Proactive Approach

Communication Skills

Interest in Digital Learning

Fluent English (B2)

Educación

Experience in SaaS industry

Descripción del empleo

A collaborative learning platform company in Spain is looking for a Customer Success Manager to support clients in implementing digital training strategies. You will manage client relationships, ensure contract renewals, and identify new project opportunities to enhance business impact. Ideal candidates should have 1-1.5 years in Customer Success, particularly in the SaaS industry, and strong communication skills. This role offers flexible work-from-home options and various employee benefits.