Remote Account Director/Client Services

Jordan martorell s.l.; Barcelona; Híbrido; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading recruitment platform in Barcelona is seeking an Account Manager to enhance client relationships in the delivery and mobility sectors. Responsibilities include gathering client feedback, preparing performance reports, and representing the company in professional interactions. The ideal candidate has solid experience in recruitment and is analytical. The role offers a competitive salary, hybrid work model, and several benefits including a birthday day off and team-building activities.

Servicios

Extra day off for your birthday

Prime location with city views

Hybrid work model

Wellness & social perks

Free coffee and tea

Formación

• Proven experience in Account Management or Recruitment, ideally in delivery/logistics/mobility sectors.
• Strong understanding of candidate lifecycle management.
• Fluency in English; additional European languages are a plus.

Responsabilidades

• Gather detailed feedback from clients on candidate quality and onboarding outcomes.
• Prepare weekly and monthly performance reports for stakeholders.
• Represent Service Club as a trusted recruitment partner.

Conocimientos

Account Management or Recruitment

Volume hiring

Analytical mindset

Fluency in English

Herramientas

CRM systems

Google Sheets

Excel

Descripción del empleo

Service Club is the leading recruitment and training platform for the delivery, mobility, and logistics sectors. We help top brands such as delivery platforms, courier companies, and mobility operators find, train, and onboard pre‑vetted drivers and riders quickly and efficiently. Our mission is simple – to make hiring in the service industry smarter, faster, and more sustainable. We combine technology, marketing, and human expertise to meet clients’ recruitment targets while empowering jobseekers to up‑skill and succeed.

Responsibilities

• Gather detailed feedback from clients on candidate quality, fit, and onboarding outcomes.
• Prepare weekly and monthly performance reports for both internal and client stakeholders.
• Represent Service Club professionally as a trusted recruitment partner in every interaction.

Qualifications

• Proven experience in Account Management or Recruitment, ideally in delivery/logistics/mobility sectors.
• Strong understanding of volume hiring and candidate lifecycle management.
• Analytical mindset with the ability to translate data into actionable insights.
• Proficient in CRM systems and reporting tools (Google Sheets, Excel, etc.).
• Fluency in English (additional European languages are a plus).
• Competitive salary with performance‑based bonuses.

Benefits

• Opportunity to work with leading delivery and mobility brands across Europe.
• Extra day off – Celebrate your birthday with a paid day off!
• Prime location – Our office is in the heart of Barcelona, right by the Catedral de Barcelona, offering one of the best city views.
• Hybrid work model – Work 2 days from the office, 3 days from home, plus the flexibility to work remotely for up to 3 consecutive weeks (subject to approval).
• Wellness & social perks – Enjoy team‑building activities, wellness sessions and pet‑friendly offices provided by OneCoWork.
• Free coffee, tea, and drinks – Stay energized throughout the day.
• At Service Club, talent comes first.