Regional Area Manager

Jordan martorell s.l.; España; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading retail company seeks a Store Operations Manager in Spain. The role involves overseeing daily operations of store locations, optimizing sales performance, and ensuring compliance with company policies. Candidates should have proven experience in retail management, strong analytical skills, and fluency in Spanish and English. The position offers opportunities for training and development within a multicultural team.

Formación

• Proven experience in store operations and sales performance management.
• Ability to analyse sales data and implement strategic improvements.
• Experience in recruiting, onboarding, and training retail staff.
• Strong understanding of visual merchandising and inventory control.
• Familiarity with the Spanish retail market and flagship store operations.
• Experience in supporting new store openings.

Responsabilidades

• Oversee daily operations of all store locations.
• Monitor sales performance and implement strategies.

Conocimientos

Store operations management

Sales performance analysis

Customer experience enhancement

Visual merchandising

Inventory control

Retail compliance

Microsoft Excel

Microsoft PowerPoint

Retail analytics tools

Fluency in Spanish

Fluency in English

Descripción del empleo

Full time - Temporary (Contrato de Sustitución por Baja) Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region. POP MART is a fast-paced company with a young and multicultural team where you can expect to: Receive structured customer service, retail operations, and product training Comprehensive training and development programs Regular team social events

Responsibilities

• Oversee daily operations of all existing and upcoming store locations in the Spanish market, ensuring efficiency, service quality, and operational excellence
• Monitor sales performance, analyse trends, and implement strategies to optimise revenue and profitability
• Support store teams in executing merchandising plans, product launches, and marketing campaigns
• Ensure compliance with operational policies, company SOPs, and local retail regulations
• Conduct regular store audits to assess performance, service quality, and operational efficiency
• Assist in recruiting, onboarding, and training store-level staff, ensuring alignment with POP MART’s service standards
• Manage inventory flow and stock levels, ensuring optimal product availability

Qualifications

• Proven experience in store operations, sales performance management, and customer experience enhancement
• Ability to analyse sales data and implement strategic improvements
• Experience in recruiting, onboarding, and training retail staff
• Strong understanding of visual merchandising, inventory control, and retail compliance
• Proficiency in Microsoft Excel, PowerPoint, and retail analytics tools
• Immediately available or short notice period is highly preferred
• Familiarity with the Spanish retail market and flagship store operations
• Experience in supporting new store openings and retail expansion projects
• Fluent in Spanish and English